55% of Mid-Market Companies Cannot Change Their ERP Software Without IT Consultants
Survey points to lack of agility and independence among ERP users
UNIT4, the world’s leading provider of business software for Businesses Living IN Change (BLINC™), today announced further findings of a new international research project undertaken by Technology Evaluation Centers (TEC) which surveyed 307 senior managers from a range of industries about their ERP and enterprise applications’ ability to support business change.
One of the key findings was that 55-percent of mid-market companies (with 100-1000 FTE) said they cannot make data and business process changes to their ERP software without bringing in external consultants which costs time and money. A similar survey conducted by analyst firm IDC at the end of 2009, showed substantial business disruption occurs to non-Agresso ERP solutions when any significant changes are required.
“The situation has not improved,” said Ton Dobbe, VP Product Management, UNIT4. “A survey by CFO Research conducted around the same time as the IDC study showed that users of traditional ERP systems required more than twice as much help from IT professionals to make changes, whereas Agresso Business World is designed to accommodate change easily without costly consultants and code-level programming. But it is not only about the time and the resources, to the contrary: The longer it takes to make a business system change – the greater the disruptive impact to the organization – and this incurs millions and millions in hidden cost i.e. losses. ERP is the backbone of many organizations and where they struggle to adapt their systems to changes in the business, they will be over-spending, and not only on IT resource, without ever really meeting business requirements.”
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About UNIT4
UNIT4 is a global business software and services company aimed at helping dynamic public sector, and commercial services organizations to embrace change simply, quickly and cost effectively in a market sector it calls 'Businesses Living IN Change' (BLINC)™. The Group incorporates a number of the world’s leading change embracing software brands including Agresso Business World, our flagship ERP suite for mid-sized services intensive organizations and Coda, our best-of-class financial management software.
With operations in 17 European countries, as well as 7 countries across North America, Asia Pacific and Africa and sales activities in several other countries, its revenue was €421.7 million in 2010. UNIT4 is headquartered in Sliedrecht, the Netherlands and has over 4,000 employees. It is listed on Euronext Amsterdam and is included in the Amsterdam Midcap Index (AMX). For more information on UNIT4 or any of its operating companies, please visit the website at www.unit4.com or follow us on Twitter @UNIT4_Group.
