Senior ERP Business Analyst
Job Description
Reporting to the Director of Implementation Services, the Senior Implementation Consultant will perform all business analyst functions required to support Panorama Consulting Group Implementation clients.
Required Experience and Qualifications
- Minimum of 5 years in Project Management – Demonstrated strength in MS Project
- Business acumen in Manufacturing, Distribution, Finance, Warehousing, Marketing and Human Resources
- Excellent grammar, written and oral communication skills
- Previous consulting experience a plus-5 years
- 4 Year College/University Degree in Business, Math or Computer Science
- Requires 75% travel.
Competencies
Analysis and Solution Definition
- Quickly understands the business issues and data challenges of client’s organization and industry.
- Identifies client organization’s strengths and weaknesses and suggests areas of improvement.
- Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
- Develops functional specifications and system design specifications for client engagements.
Technical Recommendation and Testing
- Leads testing efforts.
- Ensures issues are identified, tracked, reported on and resolved in a timely manner.
- Works with client personnel to identify required changes.
- Communicates needed changes to development team.
Project Execution
- Assists in enforcement of project deadlines and schedules.
- Takes input from supervisor and appropriately and accurately applies comments/feedback.
- Communicates and applies project standards.
- Manages resources in accordance with project schedule.
- Consistently delivers high-quality services to our clients.
- Understands the components of running a fiscally successful project.
Communication
- Assists in the facilitation of team and client meetings.
- Delivers informative, well-organized presentations.
- Understands how to communicate difficult/sensitive information tactfully.
Technical Understanding
- Possesses understanding in the areas of application programming, database and system design.
- Understands Internet, Intranet, Extranet and client/server architectures.
- Understands how legacy and web-based systems interface with each other.
Problem Solving
- Identifies critical issues with ease.
- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
- Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
Teamwork
- Facilitates effective team interaction.
- Acknowledges and appreciates each team member’s contributions.
Client Management
- Develops relationships with client personnel that foster client ties.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Manages client expectations effectively.
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