Epicor Congratulates Build-A-Bear Workshop for Earning 2013 CIO 100 Award

All Articles From Epicor Software Corporation June 27, 2013 0

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Epicor Software Corporation, a global leader in ERP software solutions for manufacturing, distribution, retail and services organizations, today congratulated Build-A-Bear Workshop on being named a recipient of a 2013 CIO 100 Award. The program, in its 26th year, is the IT industry’s most prestigious award for innovation and business value, and acknowledges enterprise excellence for IT organizations and their leaders.

Under the technology leadership of Chief Information and Interactive Bear, Dave Finnegan, Build-A-Bear Workshop is being recognized for its newly imagined store design being implemented across the United States as the company defines what’s next in customer engagement. Building on its reputation of providing an imaginative in-store shopping experience, guests are now offered an even more personalized, interactive make-your-own stuffed animal retail-entertainment experience utilizing touch-screen and customer engagement technology tools by Epicor, Microsoft, Samsung, Infusion and other technology companies.

“At Build-A-Bear Workshop, we are highly committed to continually innovating and providing breakthrough experiences for today’s generation of kids,” said Dave Finnegan. ”It is an incredible honor to receive this award for our newly imagined stores.”

Three core Epicor Retail solutions are leveraged in the Build-A-Bear Workshop newly imagined stores: Epicor Retail Multi-Channel Transaction Adapter (MCTA) collects all transaction data, behind the scenes, as the guest personalizes their furry friend, Epicor Retail CRM provides real-time connectivity for new and repeat guests, and Epicor Retail Store seamlessly completes the purchase using the MCTA transaction data and provides the guest with a unique code on a receipt for bearville.com, the Build-A-Bear Workshop virtual world.

“For 26 years now, the CIO 100 awards have honored the innovative use of technology to deliver genuine business value,” said Maryfran Johnson, editor-in-chief of CIO magazine and events. “Our 2013 winners are an outstanding example of the transformative power of IT to drive everything from revenue growth to competitive advantage.”

“Epicor extends its congratulations to retail customer Build-A-Bear Workshop for being named to the CIO 100,” said Diane Cerulli, director of retail marketing for Epicor. “We are proud to work with Build-A-Bear Workshop and to help provide innovative technology to support the unique Build-A-Bear Workshop customer experience that delights and inspires guests of all ages.”

Epicor solutions are used by hundreds of the world’s leading retailers to become more profitable, productive and competitive. Epicor retail software solutions are designed to meet the evolving merchandise and service expectations of today’s connected, cross-channel shoppers and the business requirements of the most demanding retail environments.

Business technology executives from the winning companies will be recognized at the CIO 100 Symposium & Awards Ceremony at The Broadmoor in Colorado Springs, Colo., August 11-13, 2013. CIO 100 winners will be featured in the magazine’s August 2013 issue.

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