Industry leaders don’t achieve or keep their positions merely through clever strategies or financial engineering; they do so through superior execution of exceptional processes.
Industry leaders use business process management (BPM) to deliver rapid and sustainable business value to their operations. BPM is the understanding, visibility and continuous performance improvement of an organization’s business processes, which define at an operational level, how work gets done.
BPM can help organizations efficiently and effectively improve business processes in four key areas.
Four Key Areas of Business Process Management (BPM)
- Direction Setting – Stakeholders must identify strategic business goals that will set tactical direction. BPM can help build the burning platform for change by defining and giving visibility to a strategically linked, tactile direction that is compelling to all levels of the company.
- Roadmaps – An end-to-end view of current state operational areas is critical to identifying process gaps and non-value added work. BPM can provide visual process maps that clearly define those areas that need to change. The process maps should be intuitive, comprehensive, and understandable at all levels within the company.
- Analysis – The design goal is to achieve breakthrough performance improvement through process innovation – the invention and deployment of new ways of performing work, driving out non-value adding work and with it errors, cost, and time. BPM can help develop a future state that incorporates best business practices and fits into the overall business strategy.
- Execution – Execution must be planned in terms of what the organization is willing and able to digest. All too often, the scope of implementation projects is based upon the problem to be solved with little regard for the organization’s readiness and ability to change. BPM can help you plan and pace your project around your organization’s ability to a absorb change.
Strong companies not only know business process management, they practice it and use it to drive success that is both achievable and sustainable. Panorama understands the true value of strong BPM and ensures BPM is a strong influence within organizational change management projects.