SYSPRO, IFS, and Infor Among Top ERP Vendors?
We recently launched our online ERP database, where web-site visitors can review vendor data and rate ERP vendors on a number of criteria. This database asks visitors to rate their ERP vendor on variables such as functionality, pre-sales support, technical support, and a number of other key factors. While the ERP database is relatively new, initial responses are trickling in and some of the results are interesting.
First, when we originally launched the database, SYSPRO quickly became the top-rated vendor in terms of overall rating, with an average score of 9.4 out of 10. Cove, IFS, xTuple, and Infor were all not far behind with averages scores of 9.4, 9.2, 9.1, and 8.9 out of 10, respectively. While the data has shifted slightly, the initial results have stayed fairly constant.
Top Ten ERP Vendors According to ERP User Reviews
| Software Vendor | Votes | Rating |
| Expandable Software | 1 | 9.2 |
| ProfitKey International | 3 | 9.1 |
| EZ Ware Technologies | 46 | 9.0 |
| IFS North America, Inc. | 6 | 8.3 |
| Oracle Corporation | 43 | 7.6 |
| xTuple | 12 | 7.6 |
| SYSPRO | 40 | 7.4 |
| ERPNext | 6 | 7.3 |
| Include Software | 1 | 7.3 |
| Openbravo | 4 | 7.2 |
Note: This table is set to dynamically update as new results are recorded.
There are a few interesting points about this data. First, the current top ten ERP vendors are all considered Tier II and Tier III solutions; none of the larger Tier I ERP vendors are at the top of the charts (e.g. SAP, Oracle, and Microsoft). An open source ERP provider (xTuple) is even among the top-rated ERP solutions.
Second, Tier II and Tier III ERP vendors were the first ERP providers to obtain the largest number of responses. Could this suggest that customers of these smaller ERP vendors are more engaged and satisfied with their solutions?
Although these are very preliminary results with fairly small sample sizes, it is interesting to see the patterns emerge. This is one of several useful data points that can be used as part of an effective ERP selection and evaluation process. We use a number of other proprietary tools and data points when helping clients choose the right ERP software, but this free online resource provides a good starting point.
What are your thoughts on your current ERP software vendor? Visit our online ERP database and share your ratings for your current software provider.
loading...
About Eric Kimberling
After 15 years of ERP consulting at large firms including PricewaterhouseCoopers and SchlumbergerSema, Eric realized the need for an independent consulting firm that really understands ERP. He began his career as an ERP organizational change management consultant and eventually broadened his background to include implementation project management and software selection. Eric’s background includes extensive ERP software selection, ERP organizational change, and ERP implementation project management experience. Throughout his career, Eric has helped dozens of high-profile and global companies with their ERP initiatives, including Kodak, Samsonite, Coors, Duke Energy, and Lucent Technologies to name a few. In addition to extensive ERP experience, Eric has also helped clients with business process re-engineering, merger and acquisition integration, strategic planning, and six sigma. Eric holds an MBA from Daniels College of Business at the University of Denver.
