Microsoft Dynamics AX Positioned as a Leader in Magic Quadrant for ERP for Product-Centric Midmarket Companies
REDMOND, Wash. — Dec. 22, 2010 — Microsoft Corp. (Nasdaq “MSFT”) today announced that Microsoft Dynamics AX is positioned as a Leader in the Magic Quadrant for ERP for Product-Centric Midmarket Companies* 2010, a research report published by Gartner Inc. In the same report, which this year evaluated global enterprise resource planning (ERP) products specifically tailored for companies with 100 to 999 employees, and with annual revenue between $50 million and $1 billion, Microsoft Dynamics NAV is recognized as a Niche Player.
Microsoft Dynamics AX has a long track record of customer success and has experienced above-average growth rates in the midmarket. The solution features an intuitive and easy-to-learn and -use Microsoft Office-like user interface, and RoleTailored dashboards. Microsoft Dynamics AX further provides a flexible architecture and solid foundation for partners to develop vertically specific solutions.
“We believe being recognized as a Leader demonstrates our commitment to enabling dynamic businesses,” said Crispin Read, general manager of Microsoft Dynamics ERP, Product Management Group, at Microsoft. “Our focus on simplicity, value and agility is key to maintaining our position as a leader in the ERP industry.”
Microsoft’s broad partner ecosystem provides a wide variety of individual solutions built on Microsoft Dynamics NAV, a highly configurable solution, to serve the specific needs of local and industry-vertical customers.
While Microsoft Dynamics NAV is targeted at midsize organizations with specialized and locally relevant business needs, Microsoft Dynamics AX supports global midsize and larger organizations operating in multiple locations, as well as organizations looking for a single ERP solution to manage subsidiaries, divisions and branch entities while maintaining a separate headquarters solution.
Organizations around the world benefit from Microsoft Dynamics ERP solutions:
Microsoft Dynamics AX
- Patagonia, a global provider of outdoor apparel and gear, worked with Microsoft Gold Certified Partner Sunrise Technologies to implement Microsoft Dynamics AX 2009. Together with the partner solution, Patagonia was able to cut costs associated with growth by two-thirds, improve inventory turns by up to 30 percent and fill by up to 10 percent, respond quickly to changing market demands and trends, eliminate redundant data entry and manual tasks, and enable business managers to now receive forecast results in one day that before used to take a couple of weeks to reach them.
- Peet’s Coffee & Tea, a premier specialty coffee and tea company in the United States that is poised to sustainably manage its significant growth, increased transaction traffic across multiple channels, improved reporting capabilities and Federal Drug Administration and Securities and Exchange Commission compliance, and started receiving meaningful, accurate information with a combined solution using Microsoft Dynamics AX and Junction Solutions.
Microsoft Dynamics NAV
- U.S.-based Gumdrop Books employees are more productive with Microsoft Dynamics NAV 2009 due to the more visual RoleTailored user experience that allows them to have the information and functionality they need to accomplish tasks on a single screen. The company has also benefited from the flexibility of the solution to adapt to changing demands and new market opportunities.
- German adhesives manufacturer Crespel & Deiters GmbH & Co. KG completed a companywide upgrade to Microsoft Dynamics NAV 2009, allowing them to integrate processes from multiple disjointed systems into one comprehensive solution. The company completed the migration in less than three months and unified ERP, financial accounting, inventory management and a quality management solution leveraging Web services.
To view the full report, visit http://www.gartner.com/technology/media-products/reprints/microsoft/vol10/article22/article22.html
Product Availability
Microsoft Dynamics AX 2009 is currently available in more than 38 countries. Microsoft Dynamics NAV 2009 R2, an update to the current solution, became available in December 2010. More information about Microsoft Dynamics AX and Microsoft Dynamics NAV can be found on the Microsoft Dynamics ERP website.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Microsoft Dynamics
Microsoft Dynamics is a line of simple to learn and use ERP and CRM solutions that work with your existing technology and scale as you grow to give you long-term value. By using software and online services that work the way people and organizations work, businesses are better able to make informed decisions and adapt to rapid change. Microsoft Dynamics helps your people be more productive and your investments in existing systems last longer, while enabling your business to derive the insights necessary to respond quickly and have a competitive edge in an ever-changing world of business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
* Gartner Inc. Magic Quadrant for ERP for Product-Centric Midmarket Companies, Christian Hestermann et al, Dec. 17, 2010.
Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.
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SAP Positioned in Leaders Quadrant of Magic Quadrant for Data Integration Tools
SAP NEWSBYTE – November 23, 2010 – SAP AG (NYSE: SAP) today announced it has been positioned by Gartner Inc. in the leaders quadrant of the “Magic Quadrant for Data Integration (DI) Tools” report. SAP is recognized as a market leader for both its “ability to execute” and its “completeness of vision.”
According to the Gartner report, “Contemporary pressures are leading to an increased investment in data integration in all industries and geographic regions. Business drivers, such as the imperative for speed to market, the agility to change business processes and models, and the desire to detect and harness patterns and capture events are forcing organizations to manage their data assets differently. Simplification of processes and the IT infrastructure is necessary to achieve transparency, and transparency requires a consistent and complete view of the data, which represents the performance and operation of the business. Data integration is a critical component of an overall enterprise information management (EIM) strategy and information infrastructure that can address these data-oriented issues.”
In the past year, SAP has noted very strong market growth and increased customer adoption for its solutions for enterprise information management that are recognized by customers as easy to implement and use. The data integration solutions – part of SAP solutions for EIM – help organizations deliver integrated, accurate and timely data (both structured and unstructured) across the enterprise. SAP provides enterprise-class data integration solutions that support the needs of a heterogeneous data environment with connectivity to virtually any data source. With products for data services, data integration, data federation, metadata management, process integration, data replication and more, the portfolio brings customers a reliable data foundation and a breadth of functionality for offering users trusted information on demand.
For more information on SAP solutions for EIM, visit http://www.sap.com/solutions/enterprise-information-management.
Gartner “Magic Quadrant for Data Integration Tools” by Ted Friedman, Mark A. Beyer, Eric Thoo, Nov. 19, 2010.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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SAP Positioned in the Leaders Quadrant for International Retail Core Banking
AMSTERDAM, The Netherlands – October 25, 2010 – SAP AG (NYSE: SAP) announced today that industry analyst firm Gartner, Inc. has positioned SAP as a “Leader” in its recent report “Magic Quadrant for International Retail Core Banking.”1 SAP is recognized for both its “ability to execute” and its “completeness of vision.” The announcement was made at Sibos 2010, the world’s premier financial services event, being held in Amsterdam, The Netherlands, October 25-29.
Gartner defines the Leaders quadrant as follows: “This quadrant is occupied by vendors that demonstrate strong development methodologies, and all of these vendors have a measurable strategy for disaggregating core banking software functionality into component-based constructs. Many vendors possess methodologies for quality assurance or are executing on a strategic road map to attain certification. Most vendors maintain a strong banking market understanding through methodical processes and have extensive marketing delivery and sales channels. Although there are many well-balanced vendors/products in this quadrant, some are in transition and possess evolving products, process maturity, or both.”
“We believe being placed in the Leaders quadrant in 2010 is recognition our years of expertise and dedication to developing leading applications that truly enable innovation and transformation within the banking sector,” said Don Trotta, senior vice president and global head of Financial Services at SAP AG. “We feel it substantiates and reinforces our strategy for banking and our solid market position. You’ll continue to see evidence of this at the Sibos event, where we anticipate making some significant customer announcements.”
As pointed out in the report, “IT cost optimization dominated bank investment agendas again during the past year, but most banks considering core banking replacement are not postponing these strategic programs.” Simply put, such investments are far too important to postpone.
As a result of the intensely competitive environment and exacting requirements of the banking industry, SAP views a modern, forward-looking IT system as a necessity. It is also the reason why banks rightly demand a timely and significant return on such IT investments. As banks set out on their return-to-growth strategies, many find themselves forced to reassess their current IT capabilities. This is particularly important as the back-office technology used by banks is increasingly becoming a determining factor in establishing a competitive advantage while also limiting risk and maintaining good governance. It is for this reason that SAP continues to strive to offer innovation to the banking industry and also works hard to maintain its position as a visionary in core banking IT.
Download “Magic Quadrant for International Retail Core Banking” here [PDF].
1Gartner “Magic Quadrant for International Retail Core Banking” by Don Fee, September 13, 2010.
Sibos 2010, Amsterdam, The Netherlands, October 25-29
Join SAP at stand number A445 at Sibos 2010, the world’s premier financial services event, to discover how SAP is helping financial services firms around the world run better.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 102,500 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit www.sap.com.
(*) SAP defines business software as comprising enterprise resource planning, business intelligence, and related applications.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Copyright © 2010 SAP AG. All rights reserved.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.
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TECSYS Positioned in the “Visionaries” Quadrant of the Magic Quadrant for Warehouse Management Systems; Evaluation Based on Completeness of Vision and Ability to Execute
MONTREAL, September 13, 2010—TECSYS Inc. (TSX: TCS), an industry-leading supply chain management software company, announced today that it has been positioned by Gartner, Inc. in the “Visionaries” quadrant of the 2010 Warehouse Management Systems1 Magic Quadrant Report. Gartner, the world’s leading information technology research and advisory company, evaluated over a dozen WMS vendors in their Magic Quadrant research.
According to Gartner, “To be a visionary, vendors must have a coherent and compelling strategy that seeks to deliver a robust and vibrant product to the market. Visionaries fall into one of two categories: First, they can be the significant WMS offerings of large vendors that have yet to mature into a leading position in the market. Additionally, these vendors must anticipate user requirements across all functional areas of WMS, demonstrate a commitment to an adaptive technology strategy like SOA and model-driven architectures, and articulate a strategy for pursuing SCE convergence. Second, they can be specialist vendors with unique and potentially disruptive views of where the market is going.
In both cases, however, these offerings have yet to demonstrate an ability to handle a broad range of complex user requirements without modifications. At a minimum, solutions in the Visionaries quadrant have next-generation WMS application architectures that support adaptability and can approach zero-modification deployment.”
“We consider our strong positioning in the “Visionary” quadrant by Gartner to be confirmation of our progress as we continue to pursue world leadership in Supply Chain Execution,” commented Peter Brereton, President of TECSYS Inc. “Our Visual Logistics™ offering brings real innovation to the supply chain execution market. With the launch of Visual Logistics, we deliver a truly revolutionary WMS product capability that will change the face of the Warehouse Management industry and further enhance our market position.”
TECSYS’ Warehouse Management Software is an industrial-strength solution that empowers logistics management to gain control over customers’ service levels, throughput volumes, order turnaround times, as well as warehousing costs and profitability. TECSYS’ WMS has already delivered order of magnitude hard results to customers in the healthcare, third-party logistics and general high-volume distribution industries. It is significantly differentiated by its unique capabilities for vertical markets, Visual Logistics, high scalability and extendibility to distribution, transportation management and business intelligence applications.
1 Gartner “Magic Quadrant for Warehouse Management Systems” by C. Dwight Klappich, July 29, 2010.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About TECSYS
TECSYS is a leading supply chain management software provider that delivers powerful enterprise distribution, warehouse and transportation logistics software solutions. The company’s customers include over 500 mid-size and Fortune 1000 corporations in healthcare, heavy equipment, third-party logistics, and general wholesale high-volume distribution industries. TECSYS’ shares are listed on the Toronto Stock Exchange under the ticker symbol TCS.
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From Magic Quadrant to Top 10 ERP Vendors
Each year, Gartner publishes its magic quadrant of ERP vendors. This view of leading ERP software solutions is widely cited by software vendors when they are favorably represented in the quadrant, and it also makes for an appealing PowerPoint graphic. However, software vendors pay Gartner for its research, so the magic quadrant analysis isn’t necessarily 100% independent. While it may be a useful data point in an ERP selection process, the findings are subjective based on dimensions that may or may not indicate a ERP solution’s true position in the market. For these reasons, it can be difficult to draw meaningful conclusions from the quadrant by itself.
On the flip side, our team at Panorama uses a number of quantitative analyses to compare leading ERP vendors. According to our independent 2010 ERP Report published earlier this year, vendors vary fairly significantly in their positions in the marketplace, average implementation costs, benefits realized, and a variety of other metrics that measure true results and vendor viability. One of many key findings from our report is that certain ERP systems have higher rates of being short-listed and selected than others.
In analyzing our data for 1,600 ERP selection and implementation projects across the globe, we found that SAP is the most commonly short-listed ERP system, short-listed by 20% of the companies in our study. SAP is followed by Microsoft Dynamics (15%), Oracle eBusiness Suite (10%), and Epicor (8%). The top 10 ERP vendors are outlined in the table below, ranked by their frequency of being short-listed by organizations in our study:
Top 10 Short-Listed ERP Vendors
| ERP Vendor | Short-Listed Rate |
|---|---|
| SAP | 20.4% |
| Microsoft Dynamics | 14.9% |
| Oracle eBusiness Suite | 9.8% |
| Epicor Software Corporation | 7.9% |
| Infor Global Solutions | 4.1% |
| Oracle JD Edwards | 3.1% |
| Oracle PeopleSoft | 2.6% |
| IFS North America | 2.2% |
| Sage North America | 1.9% |
| Activant Solutions, Inc. | 1.4% |
However, a slightly different pattern emerges when we look at the rate software packages are selected from short-lists. As outlined in the table below, Peoplesoft is selected at a very high rate when the solution makes a short-list – 67% of the time it is on a company’s short-list. Peoplesoft is followed by Oracle’s eBusiness Suite (54%), SAP (54%), Infor (39%), and JD Edwards (38%).
Top 7 Selected ERP Vendors
| Selected ERP Vendor | Selection Rate |
|---|---|
| Oracle PeopleSoft | 66.7% |
| Oracle eBusiness Suite | 54.2% |
| SAP | 54.1% |
| Infor Global Solutions | 38.5% |
| Oracle JD Edwards | 37.5% |
| Epicor Software Corporation | 33.3% |
| Microsoft Dynamics | 22.9% |
Interpretation of the above data offers a couple of potential hypotheses. First, the fact that SAP is short-listed so often suggests that it’s strong brand name and leading market position could provide ERP buyers with a strong reason to consider the software. Second, the fact that Oracle products are selected at a higher rate suggests that the product may offer a stronger functional fit for companies represented in the study.
Although the frequency of short-list or selection may not be a good indicator of how well a particular software package fits an organization’s unique business requirements, it can be a useful quantitative and objective data point in assessing market trends among ERP vendors.
How would you evaluate your ERP vendor? Contribute to our research by participating in our 2010 ERP Benchmark Study or by rating your ERP vendor in our free online ERP database.
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Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms
REDMOND, Wash., Aug. 4 — Microsoft Corp. today announced Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.
These acknowledgements follow recent placements for Microsoft Dynamics CRM among the Leaders in The Forrester Wave™: CRM Suites for Midsized Organizations, Q2 2010 (June 2010), The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 (June 2010) and the 2010 Magic Quadrant for CRM Customer Service Contact Centers.
“We provide a strong vision and a road map of ongoing innovation to help customers get the maximum return from their CRM investments,” said Brad Wilson, general manager, Microsoft Dynamics CRM. “With the upcoming release of Microsoft Dynamics CRM 2011, customers will reach new levels of productivity and collaboration with a low total cost of ownership, and partners will unlock new opportunities with a single development environment for cloud-based and on-premises deployments.”
Results From Gartner
Gartner’s Magic Quadrant for Sales Force Automation evaluates vendors on their ability to execute and completeness of vision. Evaluation criteria weighed for each included product/service, overall viability, sales execution/pricing, customer experience and operations, and offering (product) strategy, business model, innovation and geographic strategy, respectively.
According to Gartner, “Vendors placed in the Leaders quadrant of Gartner’s Sales Force Automation Magic Quadrant demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid business results in the form of revenue and earnings. Leaders have significant successful customer deployments in North America, EMEA and Asia/Pacific in a wide variety of vertical industries with multiple proof points above 500 users.”
Results From Forrester Research
To assess the market of CRM suites customer service solutions software and see how vendors compare with one another, Forrester evaluated the customer service strengths and weaknesses of the top CRM suites vendor products against 196 criteria organized into three high-level categories: current offering, strategy and market presence. According to Forrester, vendors in the Leader category have both a strong product and strategy.
“Microsoft Dynamics CRM shines by offering customer service flexibility for large and midsized organizations,” wrote William Band, vice president and principal analyst, and James Kobielus, senior analyst, Forrester Research, in the report. “It supports flexible options in deployment (on-premises, on-demand and partner-hosted deployments); how to pay (license, subscribe, finance); and how to use (Outlook client, browser, SharePoint site, other interfaces). Microsoft Dynamics CRM provides strong support for: phone agents; call center infrastructure; agent collaboration tools; knowledge base; customer data management; analytics; email response management; architecture and platform; business process and workflow tools; integration; security; and Web 2.0 tools.”
Customers using Microsoft Dynamics CRM to get their sales force quickly up to speed include the following:
- IGH Solutions, a worldwide printing company, implemented Microsoft Dynamics CRM to dramatically reduce labor costs and to gain one additional hour of sales productivity per day for each salesperson. More about IGH Solutions’ success can be found here.
- Trion, a benefits consultant, deployed Microsoft Dynamics CRM Online and enabled it to double sales efficiency, improve business insight, lower costs and gain instant feedback on marketing investments. More on Trion’s success can be found here.
- Panduit, a manufacturer, increased its sales force productivity by 15 percent to 20 percent in two months after implementing Microsoft Dynamics CRM. More on Panduit’s story can be found here.
The Gartner Sales Force Automation Magic Quadrant and The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010 (July 2010) reports are available at http://www.microsoft.com/presspass/itanalyst/default.mspx. Readers who want to learn more about Microsoft Dynamics CRM should visit http://www.microsoft.com/dynamics, follow the Microsoft Dynamics CRM conversation at http://www.twitter.com/msdynamicscrm and engage with the community at http://www.twitter.com/msdyncomm.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Microsoft Dynamics
Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.
About Microsoft
Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
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Oracle Named a Leader in Transportation Management Systems and Supply Chain Execution by Leading Analyst Firm
Redwood Shores, Calif. – July 22, 2010
News Facts
- Oracle has been named as a leader in two recent Gartner, Inc. reports on supply chain management as described in the “Magic Quadrant for Transportation Management Systems (TMS)(1)” and the “Market Share: Supply Chain Management, Worldwide, 2009 (2)” reports.
- In its 2010 report, “Magic Quadrant for Transportation Management Systems (TMS),” Gartner positioned Oracle in the Leaders Quadrant.
- Gartner’s Magic Quadrant report positions vendors within a particular quadrant based on their completeness of vision and ability to execute.
- According to Gartner, “Leaders have a compelling vision and a reliable ability to execute. TMS market leaders have broad, deep and formidable functionality that addresses a broad range of user requirements. These vendors have proven products, track records of customer success and demonstrated momentum in growing their market presence. Leading vendors support sophisticated and complex transportation strategies for large customers with substantial freight spending, as well as being deployable in smaller shippers. They also meet the needs of users throughout the transportation process, with offerings from strategic planning and procurement through to freight payment and audit functionality. Leaders also offer adaptable technical architectures that allow for rapid innovation, which is needed to stay ahead of market demands. Leaders are innovators and have compelling strategies for addressing the ongoing market changes related to the emergence of new technologies, the integration of dedicated and private fleet assets, the convergence of TMS with other SCM functionality, and support for global transportation operations. Leaders are extending the reach of TMS beyond traditional shippers to include LSPs and other styles of transportation, such as bulk commodities, adding functionality to address the unique needs of emerging markets. They’re out in front of the evolution of transportation management as an enterprise shared service. Leaders are also furthest in front supporting the transportation needs of multiple geographies, and adding capabilities to support the complex needs of multileg global logistics and transportation.”
- In its Market Share: SCM, Worldwide, 2009 report, Gartner ranked Oracle No. 1 in worldwide market share in the Supply Chain Execution marketplace based on total software revenue for 2009.
- In Gartner’s Market Share: SCM, Worldwide, 2009 report, Gartner defines total software revenue as “revenue that is generated from appliances, new licenses, updates, subscriptions and hosting, technical support, and maintenance. Professional services revenue and hardware revenue are not included in total software revenue.”
Oracle Value Chain Execution Solutions Help Customers Streamline Supply Chain Logistics
- Oracle Transportation Management is the only solution that enables companies to manage their comprehensive trade compliance and transportation requirements, including common carrier and private fleet operations, on a global basis within one central platform.
- Oracle Value Chain Execution is a comprehensive set of supply chain execution solutions that work together to provide Oracle customers with a broad array of logistics capabilities. Using a combination of the Oracle E-Business Suite and Oracle standalone applications, Oracle Value Chain Execution provides users unprecedented flexibility in how they purchase, design, implement and manage their supply chain solutions.
Supporting Quotes
- “Driven by freight cost volatility and globalization, many organizations are looking for a single, global platform to optimize their transportation business processes for cost control and supply chain agility,” said Derek Gittoes, Oracle Vice President, Logistics Product Strategy. “We believe that Gartner’s recognition affirms our commitment and investment in delivering best-of-breed transportation management solutions for a broad range of transportation functions that support the needs of both shippers and Logistics Service Providers.”
- “Oracle recognized early that globalization has made logistics and supply chain execution the essential infrastructure to any product-oriented company,” said Jon Chorley, Oracle Vice President, Supply Chain Product Strategy. “This is why Oracle chose to make and sustain a set of major investments in this area, as part of our overall Information-driven Value Chain strategy. We are pleased to be recognized by Gartner as the market leader supply chain execution for 2009.”
Supporting Resources
- Magic Quadrant for Transportation Management Systems
- Oracle Transportation Management
- Oracle Value Chain Execution
- Oracle Delivers Oracle Transportation Management 6.1
- Oracle Launches Oracle Global Trade Management
(1) Gartner, Inc. “Magic Quadrant for Transportation Management Systems” by C. Dwight Klappich, April 13, 2010
(2) Gartner, Inc. “Market Share: SCM, Worldwide, 2009” by Chad Eschinger et al, April 29, 2010
About the Magic Quadrant
The Gartner Magic Quadrant is copyrighted 2010 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Oracle Applications
Over 65,000 customers worldwide rely on Oracle’s complete, open and integrated enterprise applications to achieve superior results. Oracle provides a secure path for customers to benefit from the latest technology advances that improve the customer software experience and drive better business performance. Oracle Applications Unlimited is Oracle’s commitment to customer choice through continuous investment and innovation in current applications offerings. Oracle’s next-generation Fusion Applications build upon that commitment, and are designed to work with and evolve Oracle’s Applications Unlimited offerings. Oracle’s lifetime support policy helps ensure customers will continue to have a choice in upgrade paths, based on their enterprise needs. For more information on the latest Oracle Applications releases go to: www.oracle.com/applications
About Oracle
Oracle (NASDAQ: ORCL) is the world’s most complete, open, and integrated business software and hardware systems company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
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Leading Analyst Firm Positions Oracle in Leaders Quadrants for CRM Multichannel Campaign Management and CRM Customer Service Contact Centers
Redwood Shores, CA – July 14, 2010
News Facts
- Gartner, Inc. recently positioned Oracle’s Siebel CRM in the Leaders Quadrant of its 2010 reports “Magic Quadrant for CRM Multichannel Campaign Management” (1) and “Magic Quadrant for CRM Customer Service Contact Centers” (2).
- Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.
Magic Quadrant for CRM Multichannel Campaign Management
According to Gartner, the leaders in CRM Multichannel Campaign Management, “consistently do considerably better in overall campaign management performance for basic and advanced campaign management, as well as for integration with e-marketing. Leaders have high market visibility, high market penetration, strong market momentum and a strategic vision for growing the campaign management business.”
Magic Quadrant for CRM Customer Service Contact Center
According to Gartner, the leaders in CRM Customer Service Contact Centers, “demonstrate market-defining vision and the ability to execute against that vision through products, services, demonstrable sales figures and solid new references for multiple geographies and vertical industries. Clients report that the vendors deliver a high level of value and return on their commitment. The development team has a clear vision of the implications of business rules, and the impact of social networking on customer service requirements. A characteristic of a leader is that clients look to the vendor for clues as to how to innovate in customer service. The vendor does not necessarily drive a customer toward vendor lock-in, but rather provides openness to an ecosystem. When asked, their clients reply that this product has affected the organization’s competitive position in their markets and helped lower costs.”
Oracle’s Siebel CRM Helps Marketers Manage Customer Engagement
- Helping organizations differentiate their businesses to achieve maximum top and bottom-line growth, Oracle’s Siebel CRM delivers a combination of transactional, analytical and engagement features to manage all customer-facing operations.
- Oracle’s Siebel Enterprise Marketing Suite empowers B2B and B2C organizations with actionable insight delivered to all members of the marketing organization that is tailored to the needs of business and consumer marketers across more than 20 industries.
Supporting Quote
“We are very pleased that Oracle’s Siebel CRM is positioned in the Leaders Quadrant of Gartner’s Magic Quadrants, providing what we believe is further confirmation of the world’s most comprehensive CRM answer for business,” said Anthony Lye, SVP of Oracle CRM. “In our assessment, these recent reports detail not only Oracle’s Siebel CRM industry placement, but also the immense value delivered to organizations.”
Supporting Resources
- Magic Quadrant for CRM Multichannel Campaign Management
- Magic Quadrant for CRM Customer Service Contact Centers
- Oracle’s Siebel Enterprise Marketing Suite
- Oracle’s Siebel CRM
(1) Gartner, Inc., “Magic Quadrant for CRM Multichannel Campaign Management,” by Adam Sarner, May 13, 2010.
(2) Gartner, Inc., “Magic Quadrant for CRM Customer Service Centers,” by Michael Maoz, April 9, 2010
About the Magic Quadrant
The Gartner Magic Quadrant is copyrighted 2010 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Oracle Applications
Over 65,000 customers worldwide rely on Oracle’s complete, open and integrated enterprise applications to achieve superior results. Oracle provides a secure path for customers to benefit from the latest technology advances that improve the customer software experience and drive better business performance. Oracle Applications Unlimited is Oracle’s commitment to customer choice through continuous investment and innovation in current applications offerings. Oracle’s next-generation Fusion Applications build upon that commitment, and are designed to work with and evolve Oracle’s Applications Unlimited offerings. Oracle’s lifetime support policy helps ensure customers will continue to have a choice in upgrade paths, based on their enterprise needs. For more information on the latest Oracle Applications releases go to www.oracle.com/applications
About Oracle
Oracle (NASDAQ: ORCL) is the world’s most complete, open, and integrated business software and hardware systems company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
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SAP Positioned in Leaders Quadrant in Research Firm’s Report on Utilities Customer Information Systems
SAP NEWSBYTE – June 15, 2010 – In its recent report, “Magic Quadrant for Utilities Customer Information Systems,”* market research firm Gartner named SAP AG (NYSE: SAP) as a leader in the customer information services (CIS) industry. The report, published annually, tracks changes in the CIS market and analyzes market dynamics. Inclusion in the Magic Quadrant is based on the business wants and needs of customers in the CIS market. SAP has been identified alongside six others as providing the most exemplary CIS solutions based on completeness of vision and ability to execute.
SAP was recognized for its recent investments in research and development in the field, as evidenced by integrating its CIS product with an AMI platform, and using Web services to create an off-the-shelf integration framework to support the needs of utility companies. More than 570 utilities worldwide use CIS products from SAP.
For more information, visit www.sap.com/solutions/index.epx . Follow SAP on Twitter at @sapnews.
Media Contact:
Evan Welsh, SAP, +1 (610) 203-9742, evan.welsh@sap.com, EDT
*Gartner. Inc. Magic Quadrant for Utilities Customer Information Systems, Zarko Sumic, June 9, 2010.
Magic Quadrant Disclaimer
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Magic Quadrant Empowers End-Users to Evaluate the Potential of Combined JDA-i2 Technologies for Transportation Management Solutions
Scottsdale, Ariz. – May 19, 2010 – JDA® Software Group, Inc. (NASDAQ: JDAS), The Supply Chain Company®, today announced that i2® Technologies, Inc., acquired by JDA on Jan. 28 2010, has been positioned by Gartner, Inc., in the Leaders Quadrant of the “Magic Quadrant for Transportation Management Systems.” In the same report, published on April 13, 2010, JDA was positioned in the Challengers Quadrant. Both solutions offer a comprehensive planning and execution platform that help shippers, carriers and third-party logistics providers more effectively manage the complexities of a multi-modal logistics network.
“We consider the positioning of JDA and i2 in the TMS quadrant by Gartner a confirmation of JDA’s collective domain expertise and our ability to translate our understanding of the market’s challenges into best-in-class solutions for companies worldwide,” said JDA Chief Product Officer Namita Dhallan. “The combined power of the JDA and i2 TMS solutions gives JDA the unmatched capability to deliver even greater transportation and logistics efficiencies, value and innovation to our customers.”
About The Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About JDA Software Group, Inc.
JDA® Software Group, Inc. (NASDAQ: JDAS), The Supply Chain Company®, is a leading global provider of innovative supply chain management, merchandising and pricing excellence solutions. JDA empowers more than 6,000 companies of all sizes to make optimal decisions that improve profitability and achieve real results in the discrete and process manufacturing, wholesale distribution, transportation, retail and services industries. With an integrated solutions offering that spans the entire supply chain from materials to the consumer, JDA leverages the powerful heritage and knowledge capital of acquired market leaders including i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur®. JDA’s multiple service options provide customers with flexible configurations, rapid time-to-value, lower total cost of ownership and 24/7 functional and technical support and expertise. To learn more about JDA Software, please visit www.jda.com or e-mail info@jda.com.
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This press release contains forward-looking statements that are made in reliance upon the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are generally accompanied by words such as “can,” “will,” “ensure,” “help,” “enable” and “expect” and other words with forward-looking connotations. In this press release, such forward-looking statements include, without limitation, Ms. Dhallan’s remarks that JDA’s solutions can deliver transportation and logistics efficiencies to customers. The occurrence of future events may involve a number of risks and uncertainties, including, but not limited to: (a) our solutions may not perform exactly as we anticipate; (b) there may be implementation and integration problems associated with our solutions; and (c) other risks detailed from time to time in the “Risk Factors” section of our filings with the Securities and Exchange Commission.
“JDA” and “i2” are trademarks or registered trademark of JDA Software Group, Inc. Any trade, product or service name referenced in this document using the name “JDA” or “i2” is a trademark and/or property of JDA Software Group, Inc.
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