SAP Positioned in Leaders Quadrant for Marketing Resource Management
SAP AG (NYSE: SAP) today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for Marketing Resource Management (MRM) report. SAP was recognized as a leader based on its “completeness of vision” and “ability to execute.”
Gartner defines MRM as a set of processes and capabilities designed to enhance a company’s ability to orchestrate and optimize internal and external marketing resources. According to the report, “MRM applications enable companies to:
- Plan and budget for marketing activities and programs (strategic planning and financial management).
- Create and develop marketing programs and content (creative production management).
- Collect and manage content and knowledge (digital asset, content and knowledge management).
- Fulfill and distribute marketing assets, content and collateral (marketing fulfillment).
- Measure, analyze and optimize marketing performance (MRM analytics).”1
According to Gartner, MRM is “expanding within organizations in three ways (1) global expansion, (2) increase in number of users within a region and (3) broadening MRM capabilities across the five areas of MRM competencies. Gartner also sees MRM moving firmly into the midmarket, with more midmarket organizations adopting MRM, particularly the SaaS and hosted deployment options.”1
“Our goal is to help companies deliver a consistent customer experience across all touch points and meet the demands of increasingly savvy customers,” said Anthony Leaper, senior vice president and general manager, Line of Business Customer Solutions, SAP. “The path to delivering a better customer experience often starts with marketing. SAP software helps companies boost customer loyalty while making the most of marketing resources such as budgets, people, time and the brand — with better segmentation, personalized offers and collaboration to optimize all marketing activities.”
Part of SAP Business Suite software, the SAP Customer Relationship Management (SAP CRM) application enables companies to provide excellent customer experiences and maximize the effectiveness of every customer interaction across sales, marketing, service, finance, supply chain, logistics, manufacturing and human resources.
For more information, visit the Customer Experience Edge Web site, www.360customerview.com or the SAP Newsroom. Follow SAP on Twitter at @sapnews and @sapcrm.
Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Leading Analyst Firm Positions Oracle ATG in Leaders Quadrant for E-Commerce
The 2011 Gartner “Magic Quadrant for E-commerce” places Oracle ATG in the Leaders Quadrant. Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.
According to Gartner, “The Leaders quadrant contains technology providers that demonstrate the optimal blend of insight, innovation, execution and the ability to “see around the corner.” These providers lead the market in e-commerce by consistently demonstrating their understanding of emerging technologies, such as social and mobile capabilities, combined with an understanding of globalization. These technology providers offer products that cover core e-commerce capabilities as well as innovative capabilities, and are consistently on clients’ “longlists” and shortlists of e-commerce evaluations. Leaders have a record of winning these accounts and delivering customer satisfaction, strong support and professional services, leading to the implementation of a successful e-commerce site. These Leaders also have demonstrated longevity in the e-commerce market, as well as a commitment to new product innovations for Internet sales. In addition, they represent technology providers with the strongest capability to meet Internet B2B and B2C selling requirements.”
The report continues, “technology providers in the Leaders quadrant have demonstrated consistent, extensive and durable execution in delivering e-commerce websites at the enterprise level. In addition, the maturity of this market demands that leaders maintain a strong vision regarding the key points that have emerged during the past year, including globalization, mobile e-commerce, social commerce, multiple deployment options and multisite management; the capability to support B2C, B2B and B2B2C selling models; integration with multiple points of interaction, such as mobile, call centers and stores; and support for overall sales, service and marketing in an e-commerce context.”
Oracle ATG Web Commerce Suite offers a comprehensive and scalable commerce software platform that helps deliver a personalized customer buying experience across multiple customer touchpoints, including the web, contact center, mobile devices, social media, and physical stores.
“As customers engage via mobile, online and in-store environments, Oracle’s solutions help consumer-facing businesses to deliver a fluid, personalized customer experience across all channels,” said Mike Webster, senior vice president and general manager, Oracle Retail. “We believe Gartner’s recognition of Oracle ATG in the Leaders Quadrant underscores our achievements in providing an easy-to-use commerce platform that accommodates an array of channels while enabling the highest performance and scalability for the most demanding consumer and B2B environments.”
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Leading Analyst Firm Positions Oracle in the Leaders Quadrant
Oracle Communications Billing and Customer Management Solutions Well Positioned for the Communications Industry
Gartner, Inc.’s 2011 “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” report positions Oracle in the Leaders Quadrant. Gartner Magic Quadrants position vendors within a particular segment based on their completeness of vision and ability to execute on that vision. The report evaluates the capabilities of vendors that offer comprehensive, end-to-end solutions globally for billing, charging, mediation and policy management – referred to in the report as integrated revenue and customer management (IRCM).
For completeness of vision, Gartner Magic Quadrants evaluate “IRCM vendors on their ability to convincingly communicate their current and future market direction, innovation, customer needs and competitive forces, and on how well those statements map to Gartner research positions.”
Regarding ability to execute, Gartner Magic Quadrants evaluate “IRCM vendors on the quality and efficiency of the processes, systems, methods or procedures that enable their performance to be competitive, efficient and effective and to positively affect revenue, retention and reputation.”
Gartner notes that “Leaders are vendors that would normally be included in shortlists for IRCM solutions for large and midsize CSPs (communications service providers) worldwide. They perform profitably, grow their revenue and have a presence in all major markets. Their functionality is above average, and their technology and scalability are leading edge. Leaders also engage in innovative projects and activities, carefully listening to their customer base. They are also engaged in understanding the underlying and emerging patterns/trends in revenue and customer management activities, and direct their R&D resources and investments accordingly.”
The full report is available at Magic Quadrant for Integrated Revenue and Customer Management for CSPs.
“Next-generation network technologies are providing communications service providers with new business opportunities and an ability to deliver innovative services to consumers. But to take full advantage of these opportunities, CSPs require sophisticated and fully-integrated charging and customer management solutions. We believe that our inclusion in the Leaders Quadrant in this Gartner Magic Quadrant report recognizes Oracle’s commitment to providing open, integrated solutions for billing and customer relationship management that enable CSPs to thrive as mobile technology continues to evolve,” said Liam Maxwell, vice president, products, Oracle Communications.
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Oracle Named a Leader in SOA Governance Magic Quadrant by Leading Analyst Firm
Gartner, Inc. has placed Oracle SOA Governance in the Leaders Quadrant of its 2011 report, “Magic Quadrant for SOA Governance Technologies.” (1)
Gartner’s Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute.
According to Gartner, “Service-oriented architecture (SOA) governance technologies, much like any other set of technologies, are striving to address needs beyond SOA to initiatives not having the SOA label, but are built according to a service-oriented model. Process governance, governing cloud interactions and interactions with business partners (e.g. integration brokerages) are part of the functionality set, or at least are on the radar for most technology providers.”
By delivering an end-to-end SOA governance solution, Oracle SOA Governance 11g helps customers more efficiently and effectively manage the SOA lifecycle under a unified governance umbrella.
Oracle SOA Governance 11g is a key component of the Oracle Public Cloud.
A component of Oracle Fusion Middleware 11g, Oracle SOA Governance 11g consists of Oracle Enterprise Repository, Oracle Enterprise Gateway, Oracle Web Services Manager,SOA Management Pack Enterprise Edition and Oracle Service Registry.
“Organizations are increasingly trying to eliminate the complex and expensive processes associated with managing numerous software artifacts in SOA, application integration projects and cloud environments,” said Michael Weingartner, vice president, product development, Oracle. “We believe that Oracle’s position as a leader in this Gartner SOA Governance Magic Quadrant is recognition of our commitment to providing an end-to-end solution that helps customers reduce risk, maintain business alignment and show the business value of SOA and cloud investments.”
(1) Gartner, Inc., “Magic Quadrant for SOA Governance Technologies,” by Paolo Malinverno, Daryl C. Plummer, October 17, 2011
About the Magic Quadrant
The Gartner Magic Quadrants are copyrighted 2011 by Gartner, Inc., and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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NetSuite to Showcase Cloud ERP Innovations at Upcoming Gartner Symposium
NetSuite CEO Zach Nelson to Keynote and Share Secrets of Enterprise Cloud Success by Groupon and Others
NetSuite Inc. (NYSE: N), the industry’s leading provider of cloud-based financials / ERP software suites, today announced that it will be presenting at the Gartner Symposium/ITxpo 2011, October 16-20 at Walt Disney World in Orlando, Fla. NetSuite CEO, Zach Nelson, will keynote a special session for top IT executives on Wednesday, October 19 at 3:00 p.m. at Oceanic 5. In addition, NetSuite will showcase its product portfolio on the ITxpo floor at Booth #623, where executives can be available for face-to-face meetings. For more information about NetSuite events, please visit http://www.netsuite.com/portal/press/events/main.shtml.
The Gartner Symposium/ITxpo 2011 is the industry’s largest annual gathering of CIOs and senior IT leaders, delivering new ways to re-think, redefine and re-imagine the essential elements of IT, from infrastructure and cost factors to people and processes. NetSuite’s industry-leading innovations will be on display both on the ITxpo floor and at Mr. Nelson’s speaking session, “26 Countries in 3 Months: How Groupon Deployed Cloud ERP.” The session will share invaluable insights about how cloud ERP has increased agility, slashed costs and transformed visibility at some of the world’s largest enterprises, including CA, Groupon, Honeywell, Olympus and Qualcomm. Mr. Nelson will be joined by executives from fast-growing businesses, Knowledge Universe, a global education company, and ClearChoice Management Services, a dental practice management company, who have increased their business successes in the cloud. Qualified CIO attendees will receive an iPad preloaded with valuable information about cloud ERP solutions.
In addition to Mr. Nelson’s session, Gartner Symposium/ITxpo attendees will have the opportunity to see live demonstrations of NetSuite’s powerful enterprise capabilities at Booth #623. David Fite, Vice President of Global Enterprise Accounts at NetSuite will be available for face-to-face meetings and to demo NetSuite’s transformative power as both a core enterprise solution and a key component of a two-tier ERP strategy, offered to the market at a fraction of the cost and implementation time needed for traditional on-premise legacy solutions.
Today, more than 10,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes in the cloud globally. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud ERP solutions for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. NetSuite solutions excel at streamlining business operations. As demonstrated by the 2011 CODiE Award for Best Financial Management Solution as well as a recent Gartner study naming NetSuite as the fastest growing financial management systems vendor in the world, NetSuite has continued its success in delivering the best cloud businesses solutions to businesses around the world, enabling them to lower IT costs significantly while increasing productivity as the global adoption of the cloud is accelerating.
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Leading Analyst Firm Positions Oracle in Leaders Quadrant for CRM Customer Service Contact Centers
Gartner, Inc. has placed Oracle’s Siebel CRM in the Leaders Quadrant of its 2011 report, “Magic Quadrant for CRM Customer Service Contact Centers.” Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.
According to Gartner, “Leaders demonstrate market-defining vision and the ability to execute against that vision through products, services, demonstrable sales figures and solid new references for multiple geographies and vertical industries. Clients report that the vendors deliver a high level of value and return on their commitment.”
“We believe Oracle’s Siebel CRM placement in Gartner’s Leaders Quadrant is further confirmation that Oracle is innovating and delivering the standard for call and contact centers,” said Anthony Lye, SVP of Oracle CRM. “Oracle’s Siebel CRM helps organizations deliver quicker, better, and more-efficient customer service, while cutting costs at all touch points around the globe. With more than 4,000 customers, Oracle’s Siebel Contact Center and Service applications continue to be the industry leader in the contact center and service market.”
About Oracle’s Siebel CRM
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Cincom Receives Positive Rating in Leading Analyst Firm’s Configure, Price, Quote MarketScope
Worldwide software provider Cincom Systems has received a “Positive” rating in the Gartner “MarketScope for Configuration, Price, Quote (CPQ) Application Suites, 2011” report by Michael Dunne and Gene Alvarez, published June 3, 2011.
Cincom Acquire® is a knowledge-based software platform designed to help companies sell complex products and services. It automates the effective selling of complex products and services through guided selling and product configuration technology. It enables true collaborative selling processes and provides guided selling, channel and distributor collaboration and sales and product configuration, as well as quotation and proposal management, and integrates with existing systems including Microsoft Dynamics, SAP and salesforce.com.
Cincom was one of 13 vendors evaluated in the report. Gartner considers companies receiving a “positive” rating to “demonstrate strength in specific areas, but execution in one or more areas may still be developing or inconsistent with other areas of performance.” Gartner recommends that existing customers “continue planned investments” while potential customers “consider the vendor a viable choice for strategic or tactical investments, while planning for known limitations.”
“Receiving recognition by Gartner in the CPQ market is an important event for us,” said Jerry Miller, Managing Director of Cincom’s Intelligent Selling Solutions division. “More important is that we believe Gartner’s evaluation re-affirms our commitment to deliver real business value for our customers through our quality products and people around the world.”
Cincom Acquire helps manufacturers selling complex engineer-to-order or configure-to-order products increase their top-line revenue by streamlining their sales, design and proposal processes. Acquire delivers critical product and sales knowledge to the point of sale, while significantly reducing “quote to cash” time. Cincom has helped manufacturers reduce proposal-generation time from five days to 15 minutes, decrease time to close a sale by 80 percent and cut lead times from 14 weeks to six weeks. For more information about Cincom Acquire knowledge-based selling platform, call 1-888-506-5460 (USA only), send an e-mail to acquire@cincom.com or visit www.cincomacquire.com.
About the MarketScope
The MarketScope is copyrighted 2011 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Epicor Positioned as a Visionary in Magic Quadrant for ERP for Product-Centric Midmarket Companies
IRVINE, CA, Jan 05, 2011 - Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, today announced that Epicor 9 is positioned as a Visionary in Gartner’s Magic Quadrant (MQ) for ERP (Enterprise Resource Planning) for Product-Centric Midmarket Companies.(1)
The MQ for ERP for Product-Centric Midmarket Companies evaluates products that have a global presence and are specifically tailored for product-centric midmarket companies with roughly $50 million to $1 billion in revenue. To download the full report, visit http://www.epicor.com/Company/Pages/ERPMagicQuadrant.aspx.
Innovative Approach to Midmarket ERP “Epicor’s focus to bring unique value to our customers is what drives us to continually deliver technology innovations and services that offer unprecedented choice and flexibility,” said George Klaus, chairman, president, and CEO of Epicor. “We believe our positioning as a visionary vendor in this report supports our long-standing commitment to providing our customers with flexible, scalable and cost-effective solutions that keep pace with the latest technologies and industry best practices; the successful execution of a multi-product consolidation strategy with Epicor 9 — something no other vendor has achieved — is testament to our commitment to helping our customers increase efficiency and productivity, and ultimately achieve their business objectives.”
The award-winning Epicor 9 offering was released in December 2008, representing the convergence of Epicor’s 25 years of experience delivering enterprise-wide solutions into a single next-generation global ERP solution. Today, over 300 customers worldwide are live on Epicor 9, and the solution has been shipped to over 2,000 sites in 56 countries, including shipments to over 800 new customers.
Major Market Trends and Changes According to Gartner, among the major trends and changes in the market since the last publication of this Magic Quadrant is, “Service-oriented architecture (SOA) and BPM prove their value in packaged applications for the midmarket: A combination of SOAs and BPM concepts allow for an unprecedented level of flexibility and adaptability.”(2)
During 2010, Epicor announced a major new release of its next-generation Epicor 9 ERP designed to help organizations take advantage of the changing economic tide. Featuring Epicor True SOA(TM) the solution delivers a powerful, visionary foundation that enables companies to better use and derive benefits from ERP at a business level. Epicor’s newest ERP offering also delivers substantial capabilities focused on cost reduction, process improvement and customer responsiveness — stated top priorities toward achieving business recovery and growth.
Epicor also extended industry-specific capabilities for companies in manufacturing, distribution, financial services, construction and engineering, and project-based organizations within the new release. Broadening the reach into the services sector, strong new capabilities in the areas of project management and accounting will assist businesses involved in government contracting work, and related professional services. Epicor continues to leverage modern technology with its innovative approach to architecture, mobility, embedded analytics and built-in business process management (BPM) features, designed to offer businesses both choice and a high level of flexibility — delivered on-premise, as a managed service, or in the cloud.
Product Availability The latest version of Epicor 9 became available in March 2010. For more information on Epicor ERP solutions visit http://www.epicor.com/products/pages/epicor.aspx.
1, 2 Gartner, Inc., “Magic Quadrant for ERP for Product-Centric Midmarket Companies,” Christian Hestermann, Chris Pang, Nigel Montgomery, December 17, 2010
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.
Follow Epicor on Twitter: https://twitter.com/Epicor
Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
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Leading Analyst Firm Gives Oracle Highest Possible Rating for Local Government Customer Relationship Management (CRM) Products
Redwood Shores, Calif. – January 4, 2011
News Facts
- Gartner, Inc. has given Oracle a rating of “Strong Positive,” the highest possible ranking, in its report “MarketScope for Local Government CRM Products.”
- The report compares the offerings of nine providers of CRM commercial off-the-shelf software for local government agencies. It helps local government chief information officers (CIOs) and enterprise architects, as well as customer service executives, to compare these nine vendors when implementing, replacing or upgrading a CRM system.
- In the research, Gartner identifies five categories for evaluating vendors including: vertical/industry strategy, products/services offered, overall visibility (business unit, financial, strategy, organization), geographic strategy and offering (product) strategy.
- Gartner notes that a provider receiving a Strong Positive ranking must be a “provider of strategic products, services or solutions…” and recommends that “customers continue with planned investments and potential customers consider this vendor a strong choice for strategic investments.”
- Oracle offers a family of public sector solutions that provide all the key components – hardware, database, middleware and applications, all based on open standards – to transform organizations in the public sector.
Supporting Quote
Governments today face tough challenges as they are tasked with reducing costs while at the same time providing citizens with services and information more quickly and efficiently than ever before. Oracle is pleased to be recognized by Gartner with a Strong Positive rating in its ‘MarketScope for Local Government CRM Products’ report, as we believe it reflects our commitment to helping our public sector customers meet these challenges today and in the future,” said Mark Johnson, senior vice president, Oracle Public Sector.
Supporting Resources
- Oracle Public Sector
- Oracle Public Sector on Facebook
About the MarketScope
The MarketScope is copyrighted 2010 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Reference herein to third party content, including analysis, opinions, predictions and statements, does not constitute or imply Oracle’s endorsement of or concurrence with such content.
About Oracle
Oracle (NASDAQ: ORCL) is the world’s most complete, open, and integrated business software and hardware systems company. For more information about Oracle, please visit oracle.com
Trademarks
Oracle and Java are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
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Microsoft Dynamics AX Positioned as a Leader in Magic Quadrant for ERP for Product-Centric Midmarket Companies
REDMOND, Wash. — Dec. 22, 2010 — Microsoft Corp. (Nasdaq “MSFT”) today announced that Microsoft Dynamics AX is positioned as a Leader in the Magic Quadrant for ERP for Product-Centric Midmarket Companies* 2010, a research report published by Gartner Inc. In the same report, which this year evaluated global enterprise resource planning (ERP) products specifically tailored for companies with 100 to 999 employees, and with annual revenue between $50 million and $1 billion, Microsoft Dynamics NAV is recognized as a Niche Player.
Microsoft Dynamics AX has a long track record of customer success and has experienced above-average growth rates in the midmarket. The solution features an intuitive and easy-to-learn and -use Microsoft Office-like user interface, and RoleTailored dashboards. Microsoft Dynamics AX further provides a flexible architecture and solid foundation for partners to develop vertically specific solutions.
“We believe being recognized as a Leader demonstrates our commitment to enabling dynamic businesses,” said Crispin Read, general manager of Microsoft Dynamics ERP, Product Management Group, at Microsoft. “Our focus on simplicity, value and agility is key to maintaining our position as a leader in the ERP industry.”
Microsoft’s broad partner ecosystem provides a wide variety of individual solutions built on Microsoft Dynamics NAV, a highly configurable solution, to serve the specific needs of local and industry-vertical customers.
While Microsoft Dynamics NAV is targeted at midsize organizations with specialized and locally relevant business needs, Microsoft Dynamics AX supports global midsize and larger organizations operating in multiple locations, as well as organizations looking for a single ERP solution to manage subsidiaries, divisions and branch entities while maintaining a separate headquarters solution.
Organizations around the world benefit from Microsoft Dynamics ERP solutions:
Microsoft Dynamics AX
- Patagonia, a global provider of outdoor apparel and gear, worked with Microsoft Gold Certified Partner Sunrise Technologies to implement Microsoft Dynamics AX 2009. Together with the partner solution, Patagonia was able to cut costs associated with growth by two-thirds, improve inventory turns by up to 30 percent and fill by up to 10 percent, respond quickly to changing market demands and trends, eliminate redundant data entry and manual tasks, and enable business managers to now receive forecast results in one day that before used to take a couple of weeks to reach them.
- Peet’s Coffee & Tea, a premier specialty coffee and tea company in the United States that is poised to sustainably manage its significant growth, increased transaction traffic across multiple channels, improved reporting capabilities and Federal Drug Administration and Securities and Exchange Commission compliance, and started receiving meaningful, accurate information with a combined solution using Microsoft Dynamics AX and Junction Solutions.
Microsoft Dynamics NAV
- U.S.-based Gumdrop Books employees are more productive with Microsoft Dynamics NAV 2009 due to the more visual RoleTailored user experience that allows them to have the information and functionality they need to accomplish tasks on a single screen. The company has also benefited from the flexibility of the solution to adapt to changing demands and new market opportunities.
- German adhesives manufacturer Crespel & Deiters GmbH & Co. KG completed a companywide upgrade to Microsoft Dynamics NAV 2009, allowing them to integrate processes from multiple disjointed systems into one comprehensive solution. The company completed the migration in less than three months and unified ERP, financial accounting, inventory management and a quality management solution leveraging Web services.
To view the full report, visit http://www.gartner.com/technology/media-products/reprints/microsoft/vol10/article22/article22.html
Product Availability
Microsoft Dynamics AX 2009 is currently available in more than 38 countries. Microsoft Dynamics NAV 2009 R2, an update to the current solution, became available in December 2010. More information about Microsoft Dynamics AX and Microsoft Dynamics NAV can be found on the Microsoft Dynamics ERP website.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Microsoft Dynamics
Microsoft Dynamics is a line of simple to learn and use ERP and CRM solutions that work with your existing technology and scale as you grow to give you long-term value. By using software and online services that work the way people and organizations work, businesses are better able to make informed decisions and adapt to rapid change. Microsoft Dynamics helps your people be more productive and your investments in existing systems last longer, while enabling your business to derive the insights necessary to respond quickly and have a competitive edge in an ever-changing world of business.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
* Gartner Inc. Magic Quadrant for ERP for Product-Centric Midmarket Companies, Christian Hestermann et al, Dec. 17, 2010.
Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.
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