The 2010 ERP Vendor Analysis Results Are In, and the Winner Is…

In case you missed it, we recently published our 2010 ERP Vendor Analysis report, which outlines actual ERP selection and implementation results from over 1,600 organizations across the globe. Although no one vendor stood above the rest, with each having distinct strengths and weaknesses, the report contains some interesting data points for companies about to embark on their ERP software selection project.

For example, here are some key findings from the study:

  • Tier II software vendors increased their market share by several percentage points in 2010 compared to 2008, up to 30% of the total ERP market
  • SAP is the most short-listed ERP solution
  • Oracle eBusiness is the most selected option
  • Microsoft Dynamics delivers the fastest payback and ROI of all the major ERP vendors, followed by Infor and Epicor
  • Tier II solutions are more likely to deliver a majority of expected business benefits, while Tier III (including many SaaS solutions) are the least likely

In addition to these comparison points among leading ERP solutions, the report also outlines some not-so-good news for the average ERP implementation:

  • 72% of implementations require at least some customization to meet business requirements, while a full 24% required heavy or complete customization
  • Tier I solutions (SAP, Oracle EBS, Microsoft Dynamics) are much more likely to require customization than Tier II and Tier III counterparts
  • Although 72% of organizations are at least somewhat satisfied with their chosen ERP vendor, 55% of organizations realized 30% or less of the expected business benefits

Interested in reading more detail about our ERP vendor analysis? Click to download the full report.

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Eric KimberlingAbout Eric Kimberling
After 15 years of ERP consulting at large firms including PricewaterhouseCoopers and SchlumbergerSema, Eric realized the need for an independent consulting firm that really understands ERP. He began his career as an ERP organizational change management consultant and eventually broadened his background to include implementation project management and software selection. Eric’s background includes extensive ERP software selection, ERP organizational change, and ERP implementation project management experience. Throughout his career, Eric has helped dozens of high-profile and global companies with their ERP initiatives, including Kodak, Samsonite, Coors, Duke Energy, and Lucent Technologies to name a few. In addition to extensive ERP experience, Eric has also helped clients with business process re-engineering, merger and acquisition integration, strategic planning, and six sigma. Eric holds an MBA from Daniels College of Business at the University of Denver.

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