You might not want to think about it, but ERP failure happens every day. That is a lot of good intentions gone wrong, not to mention millions of dollars and thousands of hours wasted.

With failure rates this high, many organizations shy away from ERP implementations and decide that manual data entry, three-ring binders, and legacy systems are preferable.

While ERP selection and implementation seems overwhelming at first, sometimes you just have to solider on – not alone, though.

Today, we’re talking about ERP project oversight and why you need the assistance from a Project Management Office (PMO) by your side even when you think you can do it alone.

What is a Project Management Office, and What Does a PMO Do?

In a nutshell, a PMO is a small group of people who follow project management policies, processes, and methodologies to ensure a project is on time, within scope, and on budget.

By providing ERP project oversight, an outside PMO can make an implementation a success and can also snatch a failing ERP implementation from the jaws of defeat.

For example, Panorama’s ERP project recovery consultants might be engaged to review project documentation and assess whether requirements are being met and appropriate project management techniques are being followed.

2025 Clash of the Titans

SAP, Oracle, Microsoft, and Infor each have a variety of systems that can support data-driven decision making. We surveyed customers of these four vendors to find out what their selection and implementation process was like.

Why You Need ERP Project Oversight​

1. A PMO’s Sole Job is to Ensure Project Success

While we always advise that certain employees be fully dedicated to the project, the reality is that most employees must perform their day-to-day duties before they can contribute to the implementation.

In contrast, all the tasks on a PMO’s to-do list relate to project success.

2. A PMO has Seen All the Scenarios Play Out Before

The best PMOs have many years of experience in a given industry, and they have worked with organizations of all sizes. These PMOs have real-world experience turning projects around, making strong personalities stand down, and walking uphill both ways on a sprained ankle carrying three laptops.

Because they have seen it all before, they know how to mitigate risks and prevent issues from becoming a serious situation.

3. A PMO Can Both Pull Rank and Ignore Rank

Because the PMO generally reports directly to the uppermost management, they are given wide latitude on whom they can talk to and what they can request.

This means they don’t have to work through the layers of management and office politics to accomplish tasks. The PMO can go straight to the source of information to get what they need, and if an employee won’t comply, the PMO will have upper management’s backing to persuade the employee to reconsider.

Rarely do internal employees, even internal PMOs, have this type of leverage because they usually must play within the parameters of organizational politics.

Who’s Keeping Your ERP Project on Track?

When you implement a new ERP system, you want the peace of mind that your project plan is solid and being executed with precision. This is where ERP project oversight becomes essential. This outside guidance from a Project Management Office can help you steer your team to the finish line where you’ll enjoy a functional system that your employees love.

Contact our ERP consultants below for a free consultation to see how you can avoid ERP project oversight.

Contact our ERP consultants below for a free consultation.

About the author

Avatar photo
Panorama Consulting Group is an independent, niche consulting firm specializing in business transformation and ERP system implementations for mid- to large-sized private- and public-sector organizations worldwide. One-hundred percent technology agnostic and independent of vendor affiliation, Panorama offers a phased, top-down strategic alignment approach and a bottom-up tactical approach, enabling each client to achieve its unique business transformation objectives by transforming its people, processes, technology, and data.

Posts You May Like:

Rebuilding Trust After a Failed Software Project

Rebuilding Trust After a Failed Software Project

Failed software projects often disrupt operations and erode trust among employees, stakeholders, and clients. Rebuilding trust requires transparent communication, accountability, and a comprehensive recovery strategy. Transparent communication, employee engagement,...