REPORT
The 2025 Top 10 ERP Systems Report
Our experts have highlighted ten vendors that can help your organization make data-driven decisions.
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What Our New Report Tells Us About Business Process and Organizational Change Management
We all know that ERP implementations can be very challenging and are likely to cost more than expected, take longer than expected, or fail to deliver expected business benefits. In addition, we know that business process and organizational change management are some...What Constitutes an ERP Failure?
It’s often been said that 80% or more of ERP implementations are considered failures. In fact, one of the findings of our 2013 ERP Report is that most ERP projects take longer than expected, cost more than expected, and fail to deliver expected business benefits. In...ERP Training is All About Communication
Training and communication are each integral parts of an organizational change management initiative undertaken in conjunction with ERP implementation. While many organizations like to distinguish between these two components, they naturally overlap. Training can even...How to Improve Relationships Between IT Departments and ERP End-users
As end-users struggle to learn a new ERP system, frustration can be rampant, and oftentimes, this frustration is directed (rightfully or wrongfully) at the IT department. Not only do end-users sometimes resent IT but executives also tend to not have the strongest...Leveraging the HR Department in an ERP Implementation
Many organizations overlook the value of the human resources (HR) department and the positive effect it can have on both business process reengineering and organizational change management throughout an ERP implementation. Although HR staff may not consider a software...
YouTube: What is Organizational Change Management?
You’ve heard us say it before but organizational change management (OCM) is an essential component of ERP implementations. Watch this webinar clip for a straightforward definition of OCM, explained in a way that insinuates its importance and measurable business value....Effectively Engaging Employees Throughout an ERP Implementation
Money motivates. Or at least that’s what conventional managerial wisdom tells us. But although many executives still cling to this assumption, some executives are beginning to realize that nonfinancial incentives can be just as motivating (if not more so). Applying...Developing a Culture of Innovation
Innovation can be a scary word for organizations that are holding onto the 20th century mindset of tight control and rigid structure. The technology and connectivity of the 21st century calls for flexibility and openness to change but many organizations are so...Five Signs of Executive Misalignment on Your ERP Implementation
Executive buy-in and support is one of the key success factors for any ERP implementation. Without it, your ERP project has very little chance of success. With it, your initiative has the ability to completely transform your business. When you look at the ERP...
How to Engage Employees During an ERP Implementation
Managing an ERP implementation can be like taming a monster. Options for configuration are typically in the hundreds or thousands, data migration is often a nightmare, and customization and integration can quickly derail any project. If these software-focused...ERP Training Strategies
Effective and efficient ERP training is the cornerstone of every successful organizational change management (OCM) plan. Training end-users and preparing employees for system go-live directly contributes to bottom-line results and ERP success. But what does effective...Customization vs. Organizational Change Management: Which is Easier?
Any industry expert will tell you that ERP implementations are not just about technology. People and business processes matter more to the success of an ERP project than abundant IT staffing and strategic customization ever will. Nonetheless, most organizations – no...Organizational Change Management Tools
This webinar clip covers recommendations on how organizations can leverage organizational change management (OCM) tools and processes to mitigate OCM challenges. The full webinar is available here: Five Key Organizational Change Management Challenges With ERP...The Plan for ERP Systems in 2013
Now that the holidays are over and the predictions for 2013 are in, we can get back to the business at hand for the coming year. This is the time when many of our existing and potential clients are either planning for upgrades or improvements or looking for ways to...ERP Failure: Air Force None
The U.S. Air Force has finally made the long anticipated decision to completely scrap a major ERP software project after spending more than $1B over the last seven years. When Oracle won the contract in 2005, securing the deal over rivals such as SAP, the price tag...Internal Sabotage: A Critical Risk Factor of ERP Failure
Businesses that implement ERP systems have nothing but good intentions when deciding to reengineer business processes and alter IT infrastructure. Unfortunately, employees sometimes overlook this good intent and focus solely on the consequences: new business...Using PR Principles to Improve your Organizational Change Management Initiative
ERP implementations can be momentously unsettling to executives, employees and end-users who feel that a new ERP system is intrusive, unnecessary and inconvenient to their usual business processes. In frustration, end-users can intentionally or unintentionally...Aligning Your Corporate Culture With Your ERP Implementation
When an ERP implementation fails, it’s easy to blame the software, the project manager or the ERP consultants but there are less obvious causes. Think organizational change management. This ERP implementation success factor is all too often overlooked or...A Day in the Life of a CIO (During an ERP Implementation)
The life of a CIO is anything but easy – and when you throw an ERP implementation into the mix, all bets are off. CIOs of organizations undergoing large-scale ERP implementations are required to maintain a delicate balance between their role on the executive team and...
