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Ballin’ on a Budget: Tips for Promoting Your Change Management Project on a Shoestring Budget
The economy may be in the tanker but that doesn’t mean project communications have to follow suite. In fact, now more than ever, people want to be in the know. These days especially, silence has a negative translation and communication can quickly become one of the...To Be or Not To Be: Answers to the Long-Standing Controversy About ERP System Business Processes
Ever since I started working with ERP systems in the mid 90’s, one of the most controversial and heated discussions in the industry has been how to handle business process re-engineering. When selecting and implementing a new system, do you focus on your as-is...Lord Knows I Can’t Change: What’s Your Organizational Change Management Plan?
Lynyrd Skynyrd once said that free birds can’t change. Most companies employ people that have worked for some time to learn the organization’s culture, business processes, and way of doing things. Hopefully you have talented and capable people ensuring...Change Management Chameleon Series: Who Are You Again?
Creating a Stakeholder Analysis Early in the Project Have you ever talked with someone not knowing who they were, only to later find out and wished you said something different? To the best of your abilities, it’s important to know your audience from the start and...Avoid the Perils of Paperless that an ERP System Provides
One of the most common benefits cited with an ERP implementation is the reduction of paper forms to manage information flows. Easy, right? You just enter data into the ERP system, and then enjoy the speed and environmental benefits of electronic processing. Actually,...Becoming a Change Management Chameleon
The organizational change management practice area at Panorama Consulting Group presents many opportunities to work with different clients. One of the most exciting aspects of my position is the diversity that comes with each new client. Through these client...The Taoism of ERP Software: Use Your Tool Wisely
One misconception I had before researching enterprise software was that an ERP project was simply an IT project and that it was all about installing and testing software. I believe many people think the same way I once did, because when I tell people that I am an...When it Comes to ERP Implementations and Organizational Change Management, Remember it is the Truth, the Whole Truth and Nothing but the Truth
In one of my recent blog entries, I mentioned that Panorama’s list of critical success factors (CSFs) for organizational change management includes: Truth Accountability Leadership Engagement Alignment As I should have expected, listing these CSFs seems to have...Before You Set Sail, Set a Vision!
The Importance of Goals and a Strong Vision Statement This winter, in an attempt to escape the bitter cold, I set out on a Caribbean cruise. It was such a great experience that I will never forget, but the planning process actually took quite a bit of work. From...Change Leadership vs. Change Management: Or to Put it Another Way, the Honeymoon’s Over
Currently, we are working with a client that is experiencing a common but unexpected challenge as they implement a new ERP software solution. The ERP implementation is organized with a senior team functioning as a steering committee. Reporting to them are the project...In Love and at Work, It’s the Small Things that Make a Difference
Valentine’s Day has always been a cliché filled holiday, with overpriced flowers and a two-hour wait at every restaurant in town. For many, it’s also filled with high expectations and occasional letdowns. Yet this year, Valentine’s Day brought me a nice surprise. It...Organizational Change Management Tips for Global ERP Software Implementations
Organizational change management is one of the most important critical success factors for any enterprise software initiative, but it is even more critical for global ERP software implementations. Challenges such as employee acceptance of redesigned business processes...Is Individual Use of Technology on the Job Critical to Your Organization’s Success?
Are You Measuring it as a Performance Management Criteria? Your company spends a significant amount of the budget purchasing, licensing, and maintaining specialized hardware and software to run the business. We know technology is one of the most common ways to...What Do You Want for Christmas Little Girl? How About Another Policy?
As a Senior Consultant focused on ERP software selection and organizational change management, I have been working with a fascinating client over the past year. After completing the initial ERP software selection project, Panorama is now helping the organization...Why Organizational Change Management is So Important to ERP Implementations
Although it is one of the key success factors for any ERP implementation, organizational change management can be difficult to quantify and rationalize. However, a preview of our 2010 ERP benchmark study results begin to quantify the importance of a comprehensive...Lesson Learned From Failed ERP Implementations: Executive Buy-in
A commonly known success factor for ERP implementations is executive buy-in and support, which should be a key component of an effective ERP organizational change management plan. But what does this really mean? Our firm is often called upon to clean up failed...The Role of ERP In Lean Six Sigma
Many of our clients ask us how ERP enables or integrates with six sigma, lean manufacturing, and other business transformation projects. It’s a great question and something certainly worth considering while beginning the ERP software selection and ERP...The Role of ERP Organizational Change in Other Change Initiatives
Recently a reader posted a great question to our Ask The ERP Experts segment of our website regarding the role of ERP organizational change management relative to other change initiatives within the company. The reader, an ERP project team member at a large...Overcoming an Organization’s Resistance to ERP and Change
It’s commonly perceived that people in general don’t like change, and ERP involves quite a bit of change. So that may explain why resistance to change is so common on ERP projects. But is there a way to resolve these change obstacles? The good news is that...
