by Panorama Consulting Group | Apr 27, 2011 | Change Management, ERP Blog
During every ERP implementation Panorama has ever been involved with, we have emphasized to our client that organizational change management is fundamental to benefits realization and ROI. As is shown in our 2011 Guide to ERP Systems and Vendors, and as we have...
by Panorama Consulting Group | Mar 24, 2011 | Change Management, ERP Blog
As Panorama has seen again and again, ERP implementations can be enormously disruptive to staff members. Feeling threatened, confused, or even angry, end-users can both consciously and unconsciously undermine the ERP initiative by telling everyone within earshot what...
by Panorama Consulting Group | Mar 4, 2011 | Change Management, ERP Blog
One of the problems with organizational change management is that it is an often misunderstood concept that executives have trouble getting their heads around. When working with our clients, we find that executives often either 1) simply associate organizational...
by Panorama Consulting Group | Feb 9, 2011 | Change Management, ERP Blog
Spring training is finally here! To a seasoned baseball fan, it means the anticipation of a World Series Championship, warm days and cool summer evenings sitting in the grandstands, hot dogs and peanuts, home runs and stolen bases. This time of year also makes me also...
by Panorama Consulting Group | Feb 4, 2011 | Change Management, ERP Blog
I’m a big metrics guy, so earlier this week I revisited some of the many ERP polls on our web-site. Maybe it was me needing a quantitative fix until we publish our 2011 ERP Report, or maybe I’m just plain weird. In any case, I digress… One of the...
by Panorama Consulting Group | Jan 17, 2011 | Change Management, ERP Blog
As infants develop, they typically crawl before they walk or run. In developing business process improvements for your company, you’ll want to utilize a similar growth pattern and allow for development. Organizational improvements simply do not happen overnight;...
by Panorama Consulting Group | Jan 5, 2011 | Change Management, ERP Blog
Last week, we posted a blog post about how Microsoft Excel spreadsheets can slowly and silently kill the effectiveness of ERP systems. When employees use spreadsheets, they create the very problems that ERP systems are meant to address: silos of data, inconsistent...
by Panorama Consulting Group | Dec 17, 2010 | Change Management, ERP Blog
The economy may be in the tanker but that doesn’t mean project communications have to follow suite. In fact, now more than ever, people want to be in the know. These days especially, silence has a negative translation and communication can quickly become one of the...
by Panorama Consulting Group | Dec 6, 2010 | Change Management, ERP Blog
Ever since I started working with ERP systems in the mid 90’s, one of the most controversial and heated discussions in the industry has been how to handle business process re-engineering. When selecting and implementing a new system, do you focus on your as-is...
by Panorama Consulting Group | Nov 12, 2010 | Change Management, ERP Blog
Lynyrd Skynyrd once said that free birds can’t change. Most companies employ people that have worked for some time to learn the organization’s culture, business processes, and way of doing things. Hopefully you have talented and capable people ensuring...
by Panorama Consulting Group | Oct 29, 2010 | Change Management
Creating a Stakeholder Analysis Early in the Project Have you ever talked with someone not knowing who they were, only to later find out and wished you said something different? To the best of your abilities, it’s important to know your audience from the start and...
by Panorama Consulting Group | Sep 3, 2010 | Change Management, ERP Blog
One of the most common benefits cited with an ERP implementation is the reduction of paper forms to manage information flows. Easy, right? You just enter data into the ERP system, and then enjoy the speed and environmental benefits of electronic processing. Actually,...
by Panorama Consulting Group | Jun 22, 2010 | Change Management, ERP Blog
The organizational change management practice area at Panorama Consulting Group presents many opportunities to work with different clients. One of the most exciting aspects of my position is the diversity that comes with each new client. Through these client...
by Panorama Consulting Group | May 21, 2010 | Change Management, ERP Blog
One misconception I had before researching enterprise software was that an ERP project was simply an IT project and that it was all about installing and testing software. I believe many people think the same way I once did, because when I tell people that I am an...
by Panorama Consulting Group | Apr 19, 2010 | Change Management, ERP Blog
In one of my recent blog entries, I mentioned that Panorama’s list of critical success factors (CSFs) for organizational change management includes: Truth Accountability Leadership Engagement Alignment As I should have expected, listing these CSFs seems to have...
by Panorama Consulting Group | Apr 15, 2010 | Change Management
The Importance of Goals and a Strong Vision Statement This winter, in an attempt to escape the bitter cold, I set out on a Caribbean cruise. It was such a great experience that I will never forget, but the planning process actually took quite a bit of work. From...
by Panorama Consulting Group | Mar 18, 2010 | Change Management, ERP Blog
Currently, we are working with a client that is experiencing a common but unexpected challenge as they implement a new ERP software solution. The ERP implementation is organized with a senior team functioning as a steering committee. Reporting to them are the project...
by Panorama Consulting Group | Mar 2, 2010 | Change Management
Valentine’s Day has always been a cliché filled holiday, with overpriced flowers and a two-hour wait at every restaurant in town. For many, it’s also filled with high expectations and occasional letdowns. Yet this year, Valentine’s Day brought me a nice surprise. It...
by Panorama Consulting Group | Feb 7, 2010 | Change Management, ERP Blog
Organizational change management is one of the most important critical success factors for any enterprise software initiative, but it is even more critical for global ERP software implementations. Challenges such as employee acceptance of redesigned business processes...
by Panorama Consulting Group | Jan 24, 2010 | Change Management, ERP Blog
Are You Measuring it as a Performance Management Criteria? Your company spends a significant amount of the budget purchasing, licensing, and maintaining specialized hardware and software to run the business. We know technology is one of the most common ways to...