REPORT
The 2025 Top 10 ERP Systems Report
Our experts have highlighted ten vendors that can help your organization make data-driven decisions.
Learn more
Workforce Transition in Public Sector
At first glance, high-performing government agencies resemble well-run companies. Both have defined goals, developed processes, strict accountability and effective leaders. Yet the profound differences in their purposes, cultures and the contexts within which they...How Innovative is Your ERP Consultant?
Innovation is a hot buzzword in the public sector. As described by Rasmus Hansen and Jens Skibsted, “The new breed of innovation professionals can be placed in two categories: innovation custodians and innovation word-slingers. The custodians are middle managers...Return on Citizenship: Social Innovation and Citizen Engagement is the Path to a Successful Government Operation
In today’s society, citizens expect the same level of service and responsiveness from corporate and government agencies alike. Because of this, there is much more pressure for government institutions to react quickly and change for the better so they are able to...Three Ways to Recover From Your Failed ERP Implementation
Recovering from a failing project is an incredibly difficult process. It can require a change in project scope, a hard look at requirements, an introduction of new methodologies and clear project controls. In some extreme situations, the project team and consultants...Selecting an ERP System That Fits Your Agency’s Budget
With literally hundreds of ERP software packages to choose from, selecting the right one for your government institution based on your specific needs can be stressful, to say the least. Throw in the threat of some type of operational disruption occurring at go-live...Navigating the Stages of Public Sector ERP Stress
With the anticipation of a complex project like an ERP implementation, it is vital to both understand and plan for the stages of stress that your organization and its employees will undergo. The three stages of ERP stress are not very different from the stages of...Using ERP Technology to Increase Public Sector Innovation
Public sector technology has brought us to a unique time in history. Government organizations now have the opportunity to take advantage of cost-effective innovation that delivers a high return on citizenship (ROC). Due to the ongoing financial crisis and budget cuts,...Defining Goals and Objectives for Your Agency
All types of organizations, from commercial to government, can benefit from an ERP implementation. Efficiency gains and increased data visibility are two outcomes of a successful ERP implementation that are not relegated to any particular type of organization. To...Is Your ERP Consultant Biased?
As I shopping this past weekend, I had an interesting experience at one particular store. The friendly salesperson accompanied me around their store for an entire hour. She made great suggestions and steered me away from some “bad choices.” After leaving the store, I...Navigating the Three Stages of ERP Stress
1. Alarm Stage. This is our first response to a stressor. It is the stage in which our “fight-or-flight” instincts kick in because we have encountered a stressful situation and our body is reacting in defense. This isn’t any different from an organization’s typical...What to Look for When Hiring a Consultant for the Public Sector
While many firms claim to be “ERP consultants,” claiming is not the same as actually being a competent and seasoned ERP consultant, particularly in the public sector. What is a government CIO or G6 to do when an ERP system is required? How do they find a consultant...How Government Resource Planning Can Improve Citizen Services
British inventor, Sir Arthur C. Clarke, once said, “Any sufficiently advanced technology is indistinguishable from magic.” Over the years, technology has improved nearly every aspect of human existence. At first considered a corporation’s game, Information and...How to Develop a Fool Proof IT Strategy
A number of government organizations are considering the idea of merging internal IT departments and infrastructure by sharing service arrangements. There are financial savings and potential operational advantages to this approach. Relying on one, centralized IT...The Basic Structure of an RFP
Having prepared and responded to numerous requests for proposals (RFPs) across many governmental and nonprofit sectors, I’m always surprised by the amount of RFPs that do not include a proposal response format. When an organization has not included a proposal response...How Small Improvements Can Greatly Increase Citizen Satisfaction
In my old state of residence, when I purchased a new car, the dealership was able to provide me with plates and handle all of the registration issues on-the-spot. All I had to do was write a check, sign a contract and drive away. Fast forward to last Fall when I...Lessons Learned From a Government ERP Failure
Anyone who follows ERP industry news knows that ERP implementations fail at high rates in both the private, commercial sector and the public, government sector. As discussed in Panorama’s 2015 ERP Report, not only do the majority of organizations across all industry...A Common Mistake Made in Government RFP Solicitations
As an old saying goes, “An ounce of prevention is worth a pound of cure.” This saying is directly applicable to government RFP drafting for ERP selection and implementation services. In a recent State government RFP for ERP software selection and implementation, the...What Citizens Want
Straddling the Gen X and Millennial generations, I remember a time when it was exciting to pop in the Oregon Trail floppy disk on an Apple computer at school because my family did not own a computer. By the time I reached college, 95% of my research papers were...Understanding Public Sector ERP Vendors: What They Say vs What They Mean
The public sector is popular right now with ERP vendors and system integrators. Large vendors like Oracle, SAP, Microsoft and Infor are boosting their R&D funding and smaller vendors are also jumping in. But public sector projects offer a special set of challenges...
