by Panorama Consulting Group | Jun 16, 2015 | Change Management, ERP Blog, Government, Implementation
An ERP implementation can drastically improve the well-being of citizens by providing a positive return on citizenship (ROC). An ERP failure, on the other hand, can be detrimental to citizens. Government ERP failure is far too common, and projects have historically...
by Panorama Consulting Group | Jun 2, 2015 | ERP Blog, Government, Implementation, Project Management
A successful and on-time ERP project never happens by accident. Behind every successful public sector ERP implementation there is a project manager who has taken the time to define project scope, assess resource commitment and set expectations and priorities. Although...
by Panorama Consulting Group | Mar 31, 2015 | Change Management, ERP Blog, Government, Implementation
Traditionally, E-government or “e-Gov” encompasses the digital connectivity of government entities between multiple constituents. A vast majority of interactions are through online portals, but can also consist of other channels including instant messaging or internet...
by Panorama Consulting Group | Mar 3, 2015 | ERP Blog, Government
Once again, my trials and tribulations with the DMV have brought the importance of e-government to light. This time, I was attempting to procure my driving record from three different states. Needless to say, my experience with each of these states was vastly...
by Panorama Consulting Group | Feb 5, 2015 | ERP Blog, Government, Implementation, Software Selection
A few weeks ago I had an experience with the local DMV which has led me to believe that their current systems are less effective than a Viking battle helmet with the horns on the inside. The dealership told me to go to the DMV, promising that all of the appropriate...
by Panorama Consulting Group | Jan 8, 2015 | ERP Blog, Government, Implementation
Recovering from a failing project is an incredibly difficult process. It can require a change in project scope, a hard look at requirements, an introduction of new methodologies and clear project controls. In some extreme situations, the project team and consultants...
by Panorama Consulting Group | Sep 11, 2014 | ERP Blog, Government, Implementation
While nonprofit organizations are designed to help others, it is ironic that they sometimes are not able to help themselves. Nonprofits are confronted with challenges and difficult tasks when it comes to providing services to those in need. Unfortunately, that can be...
by Panorama Consulting Group | Jul 8, 2014 | Change Management, ERP Blog, Government, Implementation
Earlier this year, the state of New South Wales (NSW) in Australia announced that it had successfully implemented SAP Business Suite powered by SAP HANA for its emergency service agencies. In 2013, the Fire & Rescue New South Wales (FRNSW) agency reported more...
by Panorama Consulting Group | Mar 6, 2014 | ERP Blog, Government
In the past six months, I have noticed a trend in government RFPs for ERP solutions that place a significant amount of power in the hands of the RFP respondents. Several RFPs have only been providing a minimum amount of requirements and information, such as existing...
by Panorama Consulting Group | Jan 16, 2014 | ERP Blog, Government
I had the pleasure of speaking at the Financial Management Institute’s PD Week 2013, “Transformation Through Innovation,” which was an appropriate theme for Canada as financial managers across all levels of government in Canada are embarking on a journey to implement...
by Panorama Consulting Group | Jan 9, 2014 | Change Management, ERP Blog, Government, Implementation
Government organizations rooted in social objectives often become atrophied by process orientation overtime. As a result, employees respond more to process changes than the overall objective of the organization. In order to drive transformation, government...
by Panorama Consulting Group | Jan 7, 2014 | ERP Blog, Government, Implementation
Having been involved in many project recoveries and expert witness work around the globe, Panorama has found one common theme: a flawed RFP process that rewards lowest bidders with same old failed methodologies and lack of accountability. With the increased ERP...
by Panorama Consulting Group | Nov 18, 2013 | ERP Blog, Government, Project Management
What happens when project managers with high job security are put in charge of an ERP implementation with an inherently high chance of failure? In light of the recent Obamacare IT failure, this is a question that seems to have been answered. However, I think the...
by Panorama Consulting Group | Oct 24, 2013 | ERP Blog, Government
Panorama’s work is focused on empowering leaders to implement integrated technology solutions that deliver effective service to their citizens – a concept Panorama has termed “ROC” or “return on citizenship.” In today’s society, citizens expect the same level of...
by Panorama Consulting Group | Oct 21, 2013 | ERP Blog, Government, Software Selection
While selecting public sector ERP software is similar to selecting private sector ERP software, there are a few key differences of which to be aware. If you are a technology, finance or procurement officer of a government or nonprofit agency and have received budget...
by Panorama Consulting Group | Sep 25, 2013 | Change Management, Government
Denver, COLO – To successfully implement enterprise resource planning (ERP) software, government organizations must incorporate targeted organizational change management activities into their project strategy, according to the Organizational Change Management in...
by Panorama Consulting Group | Aug 26, 2013 | ERP Blog, Government
Who: IBM and the State of Pennsylvania What: Pennsylvania has terminated a contract with IBM to provide new software for the state’s unemployment compensation system 42 months behind schedule $60 million cost overrun, based on an original budget of $106.9 million...
by Panorama Consulting Group | May 29, 2013 | ERP Blog, Government
Many industry pundits have been predicting the death of ERP systems for quite some time now. Back in 2001, the TechRepublic web-site conducted a survey to determine respondent’s expected lifecycle of ERP software. Perhaps not surprisingly, the poll – essentially a...
by Panorama Consulting Group | Apr 15, 2013 | Government
Government and public sector organizations have many unique challenges when it comes to implementing ERP software. Tight budgets, high expectations and the possibility of a publicized ERP failure add a layer of anxiety that most non-government organizations (NGOs)...
by Panorama Consulting Group | Feb 8, 2013 | Business Process Management, ERP Blog, Government
In December we wrote about the inadequate leadership and mismanagement that led to the $1B U.S. Air Force ERP failure. Surely, poor communication and dishonesty were at fault but what else can be said about this IT disaster? As with any ERP failure, disaster can be...