Project teams are the engines behind a successful implementation, particularly when dealing with complex ERP systems. However, these powerhouses often face challenges that can jeopardize project outcomes.
Today, we’ll explore five common issues that project teams face and provide practical solutions, drawing on industry expertise.
5 Common Issues With Project Teams
1. Inadequate Skills and Experience
A significant challenge for many project teams is a gap in necessary skills and relevant experience. This is particularly critical in ERP implementations, where a high level of technical and business process understanding is essential. Lack of expertise in these areas can lead to system misalignment with business needs.
To mitigate this, companies should consider working with outside experts who specialize in ERP systems. This will help address any knowledge gaps that may exist.
Consider a mid-sized e-commerce company preparing for an ERP implementation. Despite the team’s enthusiasm, they encounter project challenges due to a lack of familiarity with ERP software.
As a result, the alignment between the ERP capabilities and the company’s specific needs becomes disjointed. This is the point when an ERP consultancy firm could be helpful.
While it’s important to hire these experts before ERP selection, it’s never too late to bring them on board to save the sinking ship. They can assess your needs and provide project oversight to ensure your team follows a structured approach at each project milestone
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2. Poor Communication
Effective communication is the backbone for any successful project team. Misunderstandings and information silos can lead to delays and ERP failure. It’s crucial for project managers to maintain clear, continuous, and transparent communication.
We recommend using structured communication channels and regular update meetings to help alleviate these issues. In addition, employing tools, like project management software, that facilitate collaboration ensures that everyone is on the same page.
To illustrate, a mid-sized manufacturer might face significant delays in their ERP implementation due to poor communication and resistance from the IT department. By hiring an independent ERP consultant, the company could get its project back on track with the help of strong project management.
3. Lack of Clear Goals and Vision
Without a unified direction or clear objectives, project teams can become unproductive. This is particularly detrimental in ERP projects, where strategic alignment with business goals is essential.
Before the project begins, we recommend setting clear, measurable goals and communicating these to every team member. Having an executive sponsor who is part of the decision-making process can reinforce the project’s alignment with the company’s strategic objectives.
For example, in transitioning to a new ERP system, a government agency might struggle with unclear goals and lack of leadership. The introduction of a project sponsor and redefined leadership roles could turn the project around, aligning the team toward common objectives.
4. Ineffective Leadership
The importance of competent leadership in project teams cannot be overstated. An ineffective leader can mean a lack of direction, low team morale, and ultimately, project failure.
Project leaders should be chosen based on their technical knowledge and leadership skills. They should be capable of motivating the team, managing resources efficiently, and making strategic decisions that align with project goals.
5. Unrealistic Expectations
Project timelines and resources are often underestimated, leading to immense pressure on project teams and inadequate delivery. This is common in ERP implementations, where the complexity of the undertaking can be underestimated.
Scheduling should include buffers and realistic timelines to accommodate unexpected challenges without compromising the project’s success.
Overcoming Project Team Challenges
Addressing these common challenges with project teams is essential for the success of any project. By recognizing these issues, organizations can enhance team efficiency, foster better project outcomes, and drive successful digital transformations.
Engaging with our skilled ERP consultants can ensure that your project team is well-prepared and capable of handling the complexities of ERP projects. Contact us below for a free consultation.
