
by Bill Baumann | Oct 20, 2025 | ERP Blog, Software Expert Witness
Key Takeaways ERP software has matured in finance and operations, but HR analytics and reporting continue to lag behind, leaving many HR teams reliant on spreadsheets. The root cause lies in how ERP systems structure human capital data, creating rigid...
by Bill Baumann | Oct 13, 2025 | ERP Blog, Software Expert Witness
Key Takeaways ERP projects often fail due to weak contracts, not just technical issues. Courtroom disputes reveal how vague terms and hidden clauses harm businesses. Strong contract risk management and independent reviews help prevent litigation. Most ERP failures...
by Bill Baumann | Oct 6, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: ERP systems often fail to deliver true procurement visibility due to scattered supplier data and inconsistent spend classification. Indirect purchases are frequently hidden outside ERP processes, creating blind spots that block cost control and...
by Bill Baumann | Sep 29, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: Inventory dashboard challenges often result from misalignment between system design and real-world processes, causing dashboards to reflect outdated or incomplete operational data. The most common reasons why inventory reporting fails include delayed...
by Bill Baumann | Sep 22, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: MRP failures often stem from misaligned logic, poor data governance, and outdated business rules—not from software limitations. Many organizations treat MRP as plug-and-play, leading to excess inventory, missed shipments, and manual workarounds. CFOs...
by Bill Baumann | Sep 15, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: ERP negotiation mistakes often lead to long-term costs that exceed initial budgets. Vague contract language around licensing, support, and change management can inflate total cost of ownership. AI capabilities in ERP systems may require separate...
by Bill Baumann | Sep 9, 2025 | ERP Blog, Software Expert Witness
ERP project failures are rarely caused by software alone. Most collapse under the weight of organizational misalignment, underdeveloped governance, and overconfidence in timelines and vendor promises. While the case studies below span three decades, their strategic...
by Bill Baumann | Sep 8, 2025 | ERP Blog, Software Expert Witness
Key Takeaways ERP failures often stem from misaligned people, processes, and data—not the software itself. Internal teams can lead recovery when challenges are operational, alignment is intact, and complexity is limited. External consultants are essential when trust...
by Bill Baumann | Sep 1, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: Supply chain optimization fails when leadership assumes that better data automatically leads to better decisions. The most costly supply chain optimization mistakes stem from misaligned KPIs and lack of accountability. Supply chain automation requires...
by Bill Baumann | Aug 25, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: Ranpak’s SAP implementation failure disrupted operations and financial reporting, revealing deeper misalignment between system design and business processes. The case illustrates how cloud ERP failure often stems from organizational issues—not software...
by Bill Baumann | Aug 18, 2025 | ERP Blog, Software Expert Witness
Invacare’s Oracle ERP failure is a case study in ERP cost overruns and medical manufacturing ERP failure. The project disrupted compliance, traceability, and customer confidence—issues critical in regulated industries. Common drivers of failure include misaligned...
by Bill Baumann | Aug 12, 2025 | ERP Blog, Software Expert Witness
Key Takeaways: J&J Snack Foods’ ERP failure highlights how system rollouts can trigger widespread supply chain disruption when business complexity is underestimated. Food and beverage ERP implementations face unique risks, like batch variability,...
by Bill Baumann | Aug 4, 2025 | ERP Blog, Software Expert Witness
Hidden ERP contract clauses quietly shift risk to buyers, eroding ROI through vague scope, renewal traps, and post-go-live limitations. ERP deal pitfalls often emerge mid-project, when vague language and third-party costs drive budget overruns and operational delays....
by Bill Baumann | Jul 28, 2025 | ERP Blog, Software Expert Witness
Many ERP failures are caused by poor implementation planning—not the wrong system. Missteps like weak change leadership, bad data, and unclear business goals derail projects. In some cases, software misalignment—like missing core capabilities—means a wrong ERP fit....
by Bill Baumann | Jul 21, 2025 | ERP Blog, Government, Software Expert Witness
The City of Seattle faced a Workday class action lawsuit after widespread payroll errors revealed critical flaws in its software rollout. The failure highlights five key breakdowns: inadequate testing, overlooked business complexity, weak post-go-live governance,...
by Bill Baumann | Jul 14, 2025 | ERP Blog, Software Expert Witness
ERP failures reveal deeper issues in accountability, governance, and strategic focus, requiring executive attention beyond software fixes. Organizations should conduct independent failure assessments to check contracts, project plans, and alignment with successful ERP...
by Bill Baumann | Jul 7, 2025 | ERP Blog, Government, Software Expert Witness
The records management project delay at the Houston Police Department underscores the cascading operational and legal risks of a public safety software implementation. Police department software implementation success often turns on frontline alignment and sustained...
by Bill Baumann | Jul 2, 2025 | ERP Blog, Software Expert Witness
ERP failures often lead to hidden costs beyond budget overruns, including litigation, operational disruption, and reputational harm. High-profile lawsuits reveal common causes of ERP failure, such as misaligned expectations, vague contracts, and poor vendor oversight....
by Bill Baumann | Jun 23, 2025 | ERP Blog, Government, Software Expert Witness
The Fort Collins vs. Open International lawsuit highlights how ERP failures often stem from flawed procurement, poor governance, and misaligned expectations. Key breakdowns included rushing vendor selection, unclear success metrics, and weak project oversight—all of...
by Bill Baumann | Jun 16, 2025 | ERP Blog, Software Expert Witness
Many ERP projects stall in testing due to data issues, unclear ownership, and shifting business needs that were never re-aligned. Go-live delays often reflect organizational hesitation rather than technical barriers, especially when change fatigue sets in. Executives...