ERP training and knowledge transfer are some of the more challenging aspects of a successful ERP implementation. Because of our technology-independent approach, we partner with some of the leading experts for each software solution to provide custom training and documentation that is typically more effective than generic vendor training materials.
As ERP training specialists, we understand exactly what is required to design, produce, organize and deliver effective end-user training. This is backed by our experience in supporting ERP implementation and upgrade projects across the globe.
Our clients benefit from our extensive knowledge and understanding of how ERP systems are used within a variety of organizations. If your internal resources are stretched, we can provide expert guidance and support throughout the process.
Tailored ERP Training Programs
Any ERP system, however complex or powerful, is simply a tool. It’s the way in which it’s used that brings the benefits, and that relies heavily on effective role-based training for all employees. We have experience developing tailored, role-based training programs that ensure end-user adoption of the system.
We can develop end-user training on any system. Here are a few of the ERP solutions we regularly support: Microsoft Dynamics AX, SAP, UNIT4 Business World (formerly Agresso), Epicor ERP, IFS Applications, Infor ERP, Advanced Business Solutions and Oracle JD Edwards.
What We Deliver
- Development of Reference Guides for core users
- Development of Quick Cards for light-touch or self-service users
- eLearning and Video Tutorials
- Skill the Trainer programs to help build internal training capability
- Classroom delivery
- Floor-walking support
- Training strategy and planning
- Developing course materials by customizing software vendor documentation to fit your specific business processes
- Functional and technical training
- End-user process and system training
- Alternative non-classroom training, such as on demand training, wikis, and online materials
- Customized training based on employee and operational needs
- Executive / Steering Committee training
- ERP selection processes
- Project management best practices and ERP implementation tools
- Organizational change management and communications planning
- Business process reengineering
- ERP benefits realization and ROI
- Customized training based on Core Team needs
Why Work With Us
- We have developed training programs for more than 350 clients.
- Our training solutions have supported more than 200,000 users across various industries.
- Our trainers have delivered training throughout the world including Europe, Asia, North America and Africa.
- We provide translation services for developing multilingual global training programs.
- We are an Accredited Learning Provider of the Learning & Performance Institute.
After investing in an ERP solution, your organization cannot afford to lose benefits to employee fears and low system-usage. Contact us to learn how our one-stop approach to ERP consulting can maximize your ROI.
More Services and Offerings
- ERP Selection
- Software as a Service (SaaS) Selection
- ERP Vendor and Contract Negotiations
- IT Strategy
- ERP Implementation
- ERP Implementation Planning
- Independent Verification and Validation (IV&V)
- Organizational Change Management
- Business Process Reengineering
- ERP Expert Witness Testimony
- ERP Staffing
- ERP Project Recovery