Healthcare providers evaluating EHR software frequently come to realize that there are a number of preconceived notions that their organizations and employees must overcome for a successful implementation. Thankfully, these EHR notions are often illusory – a result of rumors and half-truths about the actual nature and purpose of EHR software. But, as the ERP and EHR consultants at Panorama always say, “Perception is reality.” Healthcare providers must endeavor to change these perceptions for EHR success.
Following are three common misconceptions that cause many healthcare providers to stumble during the selection and implementation processes:
1. EHR software reduces patient privacy. While electronic health records make it easier to share information with other providers, this shouldn’t raise any patient privacy concerns. EHR software allows providers to selectively share electronic data as needed. As an added precaution, EHR software tracks and audits everyone who accesses a patient record. Don’t let misplaced patient privacy concerns dissuade your organization from selecting the “best fit” EHR system. Knowing the facts about a system’s stringent privacy measures should quickly ease concerns.
2. EHR software is expensive. Relatively speaking, it’s more expensive than a pack of gum but compared to other types of enterprise software, it’s really not too bad. If cost is a concern, organizations should look for a solution that is hosted in the cloud since this will eliminate hardware, licensing and maintenance costs. To reduce the cost even further, healthcare providers can qualify for either the Medicare or Medicaid EHR Incentive Program which offer up to $44,000 or $63,750 in incentive payments respectively.
3. All EHR software is the same. Au contraire! All EHR software is not created equal. While all certified EHR systems are required to meet specific criteria, EHR vendors may choose to meet those criteria in a variety of ways. The best practice is to capitalize on the independence and expertise of an independent third-party EHR consultant to find the solution that works best for your organization. At minimum, an EHR system should have robust reporting capabilities, be user-friendly and be easily customizable.
While selecting EHR software is no easy task, it’s not nearly as difficult as many healthcare providers make it. Finding the truth behind common misconceptions – and communicating that information to the selection committee, Core Team and staff members – can open up the door to a successful EHR selection and deployment at your organization.
Learn more by watching our on-demand webinar, Tips for Selecting the Right ERP Software for Your Organization and by visiting our Healthcare Software page.